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AI and IoT – A Blender In Future Technologies | ReadWrite



AI and IoT - A Blender In Future Technologies | ReadWrite

The future is automation, where Artificial Intelligence and the Internet of Things together will rule the technological aspects of our lives.

With the advent of Smart Watches, Voice Assistants and Smart Cars, the one thing we can be sure of is that the future will be full of similar devices which will make our life easier, our environment safer and the gadgets we use will be more personalized than ever.

These technological advancements will also bring tremendous change in various sectors, including Healthcare, Supply Chain Management, Automotive, Education and more.

According to research conducted by McKinsey, AI and automation will be responsible for boosting the global economy by increasing the productivity of businesses.

What is AI?

AI or Artificial Intelligence is the intelligence embedded in machines that are trained to impersonate human or animal intelligence, emotions and behavior.

In other words, AI is a computer program that is developed in a way so that it has its own thinking and learns from its experiments/experiences.

For example, Alexa is an AI developed by Amazon, which is built to work as a Virtual Assistant to humans. Alexa is trained to recognize human speech, understand instructions so that she can fulfill the directed tasks, for example setting timers, playing music, purchasing groceries, etc.

Fun fact: The world’s most famous Robot pet is Aibo — whose proud owner is Sony. This pet-bot is so smart that it can develop its personality with time, recognize faces, and communicate with humans using musical tones.

Types of AI

There are four types of Artificial Intelligence which are as follows:

These are the oldest forms of AIs that do not store memory or learn from past experiences/experiments.

They react to a specific set of inputs and do not improve their present operations based on their previous activities.

These AIs are an improved version of Reactive Machines and are capable of learning from their previously collected data.

Most of the present-day AI comes under this category. These AIs are trained with humongous data and use their memory from previous actions to define the solution for present problems. Chatbots, self-driving vehicles come under this category.

Theory Of Mind is a very advanced category in AI on which several studies are still going on. These are the types of AIs that we see in science fiction movies or shows. These AIs have the capabilities of understanding human desires, intent and form decisions based on the AI theory.

A booming field of research called Artificial Emotional Intelligence caters to these AIs. Hence in the future, AI machines might be competent enough to understand our thought processes and interact with us based on our emotions, beliefs, circumstances, etc.

This category of AIs will have self-awareness or consciousness and are the culmination of AI development.

AI evolution would have to reach this stage to have ideas of their own.

Fact: This advancement in the field of AI can be dangerous to the human race too, and many laws have already been proposed by many organizations so that human autonomy is respected over AIs.

Why AI is Important?

AI(s) will play a crucial role in our future because:

  1. AI helps in reducing human error and works with remarkable accuracy. This capability is very useful, especially in the field of healthcare.
  2. AI makes our life easier by adding intelligence to the devices we use. Most of the repetitive tasks like shopping, cleaning, etc., can be reduced with an AI-bot.
  3. This technology will make traveling easy for us as autonomous vehicles will make driving unnecessary.
  4. Virtual tutors can assist human teachers in catering to the individual needs of children in the education domain.
  5. AI virtual assistants will transform current customer service giving personalized help to customers and hence improving customer satisfaction.
  6. In the entertainment field, AI will make movies, shows, songs, and streaming feeds more customized for us, making our decision-making process easier.

What Is IoT?

The Internet of things is the interconnection of various physical objects connected to the internet who communicate with each other with wireless transmission of data. This sending and receiving of data don’t require human intervention.

These objects are embedded with sensors, actuators, software, etc.

The Internet of Things has been a pioneer in changing the way we communicate with our devices.

Let’s look at some figures.

  • Every second, 127 new IoT devices are getting connected to the internet!
  • The market for wearable devices boosted to 223% in 2015
  • 54% of executives who implemented AI and IoT in their business claim it has increased their productivity tremendously
  • Automotive IoT Market will be worth 541.73 Billion by 2025

IoT in Healthcare

The Internet of Things will play a prominent role in advancing Healthcare, and the revenues are projected to be a whopping 135 billion by 2025.

Fitness devices like fitness bands, blood pressure monitors, heart rate monitors will soon be IoT optimized so that the patient is treated timely.

Some other applications of IoT in the Healthcare domain are:

  1. Ease of tracking in necessary medical staff and medical equipment, especially in the case of emergencies.
  2. Real-time monitoring of people and generating alerts to the physician in case of any abnormality.
  3. Remote monitoring of patients by doctors so that patients don’t need to stay in hospital or visit the hospital frequently.

How AI Enhances IoT?

The Internet of things and Artificial Intelligence hugely complement each other. IoT devices collect huge amounts of data during operations with the help of their sensors which can be used by AI to improve the performance of the devices.

According to research, 2.5 quintillion bytes of data are generated by IoT devices every day.

By being AI optimized, IoT devices can learn the pattern of the environment they are working in, detect anomalies, if any and also decrease downtime.

For example, MindAI is a thermostat that learns how you like your room temperature and learns how you adjust your temperature in a day. After learning your behavior, it adjusts the AC without your intervention so that you get maximum comfort. If it wasn’t AI optimized, this thermostat would have run your AC at a fixed temperature which you would give as input.

Other benefits of AIoT or Artificial Intelligence Technology (AI+IoT) are:

  • Analysis of data so collected is optimized and acts as feedback for future operations.
  • Increases autonomy of the devices since they AI embed them, thus learning previous patterns
  • Decreases the downtime
  • Increases efficiency and effectiveness of processes
  • Provide more operational insights

Role of AI in IoT Security

With the growing number of IoT devices, Cyber Attackers are working on ways to penetrate these networks to get access to crucial data. The attacks on these vulnerable IoT devices can be dangerous to organizations that are dependent on them.

That’s where Artificial Intelligence comes into the picture.

According to research conducted at the University of District of Columbia, the application of AI in deploying security to IoT will help us in realizing its full potential.

But how will AI help in providing security to IoT devices and networks?

AI will help in monitoring the network continuously. The patterns of the previous attacks will help AI in understanding what future attack scenarios might look like and hence create solutions to resolve them. This is called predictive analysis, which will help to combat modified security threats.

Hence equipped with previous data AI can enhance the security aspect of the devices. AI will also help in monitoring these devices without human interference and hence automate the process.

How AI and IoT are Changing Digital Word (Technology)

The following graph will help you in estimating the growth in the market which AI and IoT, when blended together, will capture, clearly in the coming future, both technologies together will be dominating the Tech Industry.

AI and IoT together (or AIOT) will set the foundation of the automation world as we will know it. With the capability of IoT devices to capture huge amounts of data from the environment and the Artificial Intelligence model’s ability to extract valuable information from IoT — together they can implement better solutions.

The two technologies together will change the business scenarios around the world.

Fact: AI and IoT together are projected to reach a market size of 16.2 Billion with a CAGR growth rate of 26 percent.

Here are some ways through which we can analyze the impact AIOT will have on our business industries:

  1. Businesses who implement AIOT will have the edge over their competitors since they can get more detailed insights that weren’t known before.
  2. Hiring processes will become more structured and faster. The process of recruiting can be very time-consuming if done the traditional way. Background check, searching specific skill sets and experience, analyzing the person’s behavior becomes easier with AIOT involvement.
  3. Most of the industrial tasks will become automated, safer and more accurate.
  4. These technologies make it possible for businesses to do the processing in the IoT devices themselves, therefore, increasing the security of data and saving time.
  5. Consumer behavior patterns can be traced, and the purchasing power of the targeted consumer can be analyzed easily.

In conclusion, the businesses will become smarter, faster and their scalability will become easier.

Examples of AI and IoT in Action

Smart Home is the umbrella term for various technologies which make a person’s life easier, safer and digitized at home. All the devices we use at home, be it Television, washing machine, air-conditioner, microwave or even our simple door become smart once they are connected to the internet.

These appliances can be equipped with various AI technologies, for example, voice recognition, face recognition, etc., so that they add more value to our lives and hence making it easier.

Smart Speakers have made a good place in the market, with AIs like Alexa, Siri and Google already becoming household names. Smart homes can also help us be energy efficient and make our environment safer.

Driverless cars are probably the most popular AIOT technology out there. Google Self-Driving car name Waymo is still under testing and will be launched soon.

Following are some of the benefits these cars will provide:

  • These driverless cars are connected to each other and hence communicate crucial details to each other, for example, traffic lights stats, road congestion, etc. This helps in saving fuel of the vehicle and hence reduces emissions.
  • Since these vehicles are connected to each other and to the internet, they will always strive to find the optimum way to reach the passenger and to his/her destination. Hence saving passenger’s time as well as reducing traffic.
  • These cars will enhance passenger’s experience while traveling and also increase the safety parameter since the chances of error are very low when compared to human drivers.

Wearable technologies like Smart Watches have become very popular. These watches track your sleeping patterns, heart rate, exercise routine continuously and give you an analysis of your health.

In healthcare industries, wearable technology is being researched so that they can alert the patient, their family, or doctor if any abnormality is found in the body function. The wearable helps in wasting no time for treating the patient.

Though not extensively, AIOT has started making an impact in the agriculture domain too. Farmers have started adopting precision agriculture which uses AI technology to help them keep a check on diseases and pests that attack plants.

Some AI models help in forecasting the seasons and upcoming weather patterns, which help the farmer make better planning for a good quality harvest. Drones enabled with computer vision, and deep learning are used by farmers to analyze the areas of farms that can be improved further.

AI sensors are helping farmers in deciding which herbicide will be best suited for a particular weed and also help in determining the accurate quantity needed. This helps in reducing the excessive use of herbicides in plants which is beneficial both for the environment and human consumption.


Businesses use IoT and Artificial Intelligence together to mitigate the risks, learn from them and prepare better solutions in the future. AIOT helps them automate the process, and AI models with their unlimited learning capability are efficient enough to handle modified attacks.

IoT devices help the companies to not be totally dependent on a central processing system cloud. Since most of the processing and analysis takes place in a distributed manner, the risk of a data breach or data exposure reduces to a great extent. This also helps in reducing the time of the processing.

Many banks have adopted artificial intelligence to make decisions on fraud faster. These technologies also help in providing better insights into tradings, stock markets, and predicting financial markets and hence reducing the financial loss for the organizations.


The future will belong to those who adopt AI and IoT to scale their businesses. Companies like Amazon, Tesla, Google, and Apple have already started harnessing the benefits of AIOT.

The Internet of Things helps in collecting, processing, and analyzing data at every step and hence provides valuable insights into these processes. The implementation of the results from these is faster than the traditional methods, thanks to the continuous learning of Artificial Intelligence models.

These technologies have already made an impact on consumers’ lives which we can see with the increasing popularity of smart speakers, smartwatches, smart vehicles, etc.

Together these technologies will be responsible for the digitization of all the sectors and bring tremendous changes in our lives through automation.

Image Credit: pixabay; pexels

Mr. Kumar

Ravi Kumar is a Co-founder at XplorMedia, a digital marketing agency and author at WHRX: With over 5 years writing obituaries content, Ravi has a uniquely wry voice that shines through in his newest collection. He loves reading, gaming and walking alone and living with his family.


How does ERP Helps to improve Business Operations?



Big Data Analytics: The Key to Resolving Complex Business Dilemmas

In the contemporary digital landscape, businesses concept intricate provocations that demand efficient and streamlined operations. Enterprise Resource Planning (ERP) systems have emerged as a game-changer, revolutionizing the way organizations manage their processes, data, and resources. By integrating diverse functions into a unified system, ERP plays a pivotal role in improving business operations, driving productivity, and fostering growth.

Nowadays, ERP performs a supreme vocation in evolving to address the changing needs of businesses and keep up with technological advancements leverage cloud computing, mobile technologies, advanced analytics, integration with emerging technologies, collaboration features, and enhanced security to meet the evolving needs of businesses and enable efficient, data-driven operations.

In this blog, we seek into the transformative power of ERP and its ramification on organizations.

Revolutionize Business: Embrace the Power of ERP: 

Embracing the power of ERP can revolutionize your business by streamlining operations, enabling data-driven decision-making, enhancing collaboration, improving customer experience, optimizing resource management, ensuring compliance, and providing a competitive advantage. ERP is a transformative tool that empowers organizations to achieve growth, innovation, and success in the modern business landscape.

In the ever-changing and fiercely competitive business landscape of today, embracing the transformative capabilities of Enterprise Resource Planning (ERP) is crucial. By adopting ERP, organizations can unlock a plethora of benefits, attaining real-time insights and revolutionizing their operations.

1. Streamlined Processes for Operational Excellence: 

Efficient business processes are the foundation of operational excellence. ERP plays a pivotal role in streamlining processes across departments, eliminating redundancies, and improving overall efficiency. By automating repetitive tasks, standardizing workflows, and centralizing information, ERP simplifies operations and saves valuable time and resources.

  • Integration of Functions: ERP integrates various business functions such as finance, sales, manufacturing, and supply chain management. This integration eliminates silos, ensures smooth information flow, and promotes cross-functional collaboration.
  • Automation and Efficiency: ERP automates manual and repetitive tasks, reducing errors and saving valuable time. By streamlining workflows, organizations achieve operational efficiency, optimize resource utilization, and minimize costs.

2. Centralized Data Management for Informed Decision-Making:

Organizations often struggle with data scattered across disparate systems and departments. This decentralized approach hampers collaboration, creates data inconsistencies, and inhibits efficient decision-making. Centralized data management is the key to overcoming these challenges. This enables organizations to make informed, proactive, and strategic decisions that drive business success in today’s fast-paced and data-centric environment.

  • Unified Data Repository: ERP provides a centralized database that consolidates data from different departments. This centralization eliminates data inconsistencies, enhances data accuracy, and enables real-time access to critical information.
  • Reporting and Analytics: ERP’s reporting and analytics capabilities offer valuable insights into business performance. By analysing key performance indicators (KPIs) and trends, organizations gain actionable intelligence for informed decision-making and strategic planning.

3. Collaboration and Communication:

Collaboration and communication form the backbone of successful teamwork and efficient business operations. By breaking down silos and enabling effective information sharing, organizations can enhance productivity, accelerate decision-making, and foster a culture of innovation.

  • Improved Collaboration: ERP fosters collaboration by providing a unified platform for employees to share information, collaborate on projects, and streamline workflows. Enhanced collaboration strengthens interdepartmental coordination and teamwork.
  • Efficient Communication: With ERP, employees have access to real-time, accurate information, enabling effective communication and prompt decision-making.

4. Customer Relationship Management (CRM) Integration:

Enterprise Resource Planning (ERP) systems, with integrated best Customer Relationship Management (CRM) functionalities, provide organizations with a powerful tool such as Microsoft dynamic 365 to enhance customer engagement, improve satisfaction, and drive business growth. In this blog, we will explore the benefits of CRM integration within ERP and how it helps organizations build and maintain successful customer relationships.

  • Personalized Customer Service: ERP with integrated CRM functionalities allows organizations to manage customer interactions, preferences, and purchase history. This data-driven approach enables personalized customer service, enhances customer satisfaction, and strengthens customer relationships.
  • Streamlined Sales Processes: ERP simplifies the sales cycle by automating order management, tracking customer interactions, and streamlining sales operations. This results in faster order fulfilment, improved sales efficiency, and increased customer loyalty.

5. Supply Chain Optimization:

An optimized supply chain ensures efficient resource allocation, minimizes costs, reduces lead times, and enhances customer satisfaction. By optimizing supply chain operations, organizations can effectively manage inventory, logistics, and production, leading to improved efficiency and profitability.

  • Efficient Inventory Management: ERP streamlines inventory control, demand planning, and procurement processes. Real-time visibility into inventory levels and demand enables organizations to optimize inventory, minimize stockouts, and reduce carrying costs.
  • Enhanced Supply Chain Visibility: ERP provides end-to-end visibility into the supply chain, enabling proactive management of logistics, production, and distribution. Organizations can respond quickly to changes, improve lead times, and meet customer demands effectively.

6. Compliance and Risk Management:

Enterprise Resource Planning (ERP) systems play a crucial role in enabling organizations to navigate compliance challenges and mitigate risks effectively. Compliance with regulations, standards, and internal policies is essential for organizations to maintain trust, avoid legal repercussions, and protect their reputation. Effective risk management is equally critical in identifying and mitigating potential threats that could impact an organization’s operations, financial stability, or data security.

  • Regulatory Compliance: ERP systems include built-in controls and workflows that ensure compliance with industry regulations and financial reporting standards. This reduces the risk of non-compliance, penalties, and reputational damage.
  • Risk Mitigation: ERP aids in risk management by identifying potential risks, enhancing data security, and enabling proactive risk mitigation strategies. Organizations can monitor and manage risks efficiently within a centralized system.

Final Thoughts:

ERP is the catalyst that unlocks success in ever changing and fiercely competitive business arena. It empowers organizations to optimize operations, utilize resources efficiently, deliver exceptional customer experiences, and adapt to the ever-changing market dynamics. By embracing ERP, organizations position themselves as leaders, equipped with the tools and capabilities to thrive in the digital era. z

The transformative power of ERP propels organizations towards operational excellence and ensures they stay ahead of the curve in the relentless pursuit of success. Embracing ERP is not just a strategic move; it is the cornerstone of success in the digital era, setting organizations on a path of continuous growth, resilience, and unparalleled achievements.

So, take the leap and harness the transformative power of ERP. Witness the evolution of your business operations and embark on a journey towards unparalleled success!

Maneesh Singh

I am a captivating writer with a unique perspective and an unwavering passion for storytelling. With a talent for weaving words into rich tapestries of imagination, I brings a fresh and engaging voice to the literary world.

Drawing inspiration from a myriad of experiences, I crafts compelling narratives that resonate deeply with readers. Their ability to capture the essence of emotions and convey them through the written word is a testament to their innate gift for connecting with others.

My writing style is marked by a keen eye for detail, vivid descriptions, and a knack for creating well-rounded characters that readers can’t help but root for. They have an uncanny ability to transport readers to new worlds, immersing them in the sights, sounds, and emotions of each story they tell.

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Indian Cyber Force Targeting Canadian Sites, and Other Cybercrimes



Deanna Ritchie

Hackers from India, who call themselves the Indian Cyber Force, have threatened to target Canadian websites in response to claims that the Indian government played a role in killing a Canadian citizen promoting an independent Sikh state. The group shared a message on the X messaging platform, stating that cyberattacks in Canada would start within three days. A Canadian dental clinic’s webpage has already been vandalized with the message, “Hacked by Indian Cyber Force.”

Canadian authorities and cybersecurity experts are on high alert, closely monitoring and strengthening defenses to protect other potential targets from similar attacks. Meanwhile, the Indian government has not yet issued an official statement regarding the threats or their alleged involvement in the death of the Canadian citizen.

Royal Ransomware Gang Goes Unnoticed in Dallas for a Month

In related cyber security news, the Royal ransomware gang, which attacked Dallas, Texas, earlier this year, went unnoticed in the city’s IT infrastructure for nearly a month, stealing personal information of more than 30,000 people. The city has designated US$8.5 million to recover and restore systems affected by the attack. The gang initially accessed the IT system through a service account.

This incident highlights the importance of regularly monitoring and updating security measures within an organization’s IT infrastructure to prevent significant data breaches. Additionally, city officials are urging other municipalities to invest in updating their cyber security protocols to mitigate the risks of future ransomware attacks and protect sensitive data.

Hinds County Grapples with Ongoing Ransomware Attack

Mississippi’s Hinds County is still dealing with a ransomware attack this month, preventing residents from paying property taxes, finalizing real estate transactions, or buying car tags since September 7th. The county’s officials are working diligently with cybersecurity experts to address the issue and restore normal operations as soon as possible. In the meantime, residents are urged to remain patient and vigilant as the authorities explore alternative solutions to facilitate these essential services.

AlphV Ransomware Gang Hacks Vehicle Equipment Manufacturer Clairon

The AlphV ransomware gang has taken responsibility for hacking Clairon, a producer of audio, video, and navigation equipment for vehicles from major manufacturers. It has posted screenshots of stolen documents as evidence. The cybercriminal group claims to have accessed confidential data, including financial records, employee information, and sensitive business documents. Clairon is working in collaboration with cybersecurity experts and law enforcement agencies to mitigate the breach’s impact and prevent further unauthorized data access.

Progress Software’s MOVEit Vulnerability Impacts More Organizations

The number of organizations impacted by the vulnerability in Progress Software’s MOVEit file transfer software continues to increase, now involving the U.S. National Student Clearing House and Financial Institution Service Corporation, four months after the initial exposure. These organizations are joining the growing list of affected parties, highlighting the far-reaching effects of the vulnerability on various sectors in the economy. As more companies discover the impact of this exposure on their systems and data, it emphasizes the criticality of addressing software vulnerabilities in a timely manner to prevent potential large-scale breaches.

Kannact Inc. Addresses Data Breach Impacting Thousands

Kannact Inc., a healthcare support company based in Oregon, is notifying close to 118,000 individuals about a data breach resulting from hacking its file transfer software. The company announced the breach in June but is still working to determine an accurate number of victims. In addition to potentially compromised personal information, the breach may have exposed sensitive medical data of the affected individuals. As a response, Kannact has been proactively implementing further security measures and working closely with law enforcement agencies to investigate the incident and minimize any potential damage.

Nigerian Individual Faces Sentencing for Business Email Scam

Lastly, a Nigerian individual faces sentencing by a U.S. judge in November on conspiracy charges associated with participation in a business email scam. The deceptive email messages tricked victims into transferring money. Furthermore, these fraudulent emails often impersonate high-level executives, leading unsuspecting employees to believe they are transferring funds for legitimate company purposes. To combat this growing issue, companies are implementing stricter security measures and raising awareness among staff members about the risks of business email scams.

Frequently Asked Questions

What is the Indian Cyber Force?

The Indian Cyber Force is a group of hackers from India who have recently issued threats to target Canadian websites in response to claims that the Indian government played a role in killing a Canadian citizen promoting an independent Sikh state.

What are Canadian authorities doing to prevent cyber-attacks from the Indian Cyber Force?

Canadian authorities and cybersecurity experts are on high alert, closely monitoring and strengthening defenses to protect potential targets from similar attacks.

How did the Royal Ransomware Gang infiltrate Dallas’ IT infrastructure?

The gang initially accessed the IT system through a service account and went unnoticed for nearly a month while stealing personal information of more than 30,000 people.

What are Hinds County officials doing to address the ongoing ransomware attack?

The county’s officials are working diligently with cybersecurity experts to address the issue and restore normal operations as soon as possible. They are also exploring alternative solutions to facilitate essential services for residents.

What data did the AlphV ransomware gang allegedly steal from Clairon?

The cybercriminal group claims to have accessed confidential data, including financial records, employee information, and sensitive business documents from Clairon, a producer of audio, video, and navigation equipment for vehicles.

How has Kannact Inc. responded to the data breach impacting thousands?

Kannact has been proactively implementing further security measures and working closely with law enforcement agencies to investigate the incident and minimize any potential damage caused by hacking its file transfer software.

What measures are companies taking to combat business email scams?

To combat business email scams, companies are implementing stricter security measures and raising awareness among staff members about the risks of fraudulent emails that trick victims into transferring money for illegitimate purposes.

Featured Image Credit: Photo by Sora Shimazaki; Pexels; Thank you!

Deanna Ritchie

Managing Editor at ReadWrite

Deanna is the Managing Editor at ReadWrite. Previously she worked as the Editor in Chief for Startup Grind and has over 20+ years of experience in content management and content development.

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A Successful Digital Transformation Starts (and Ends) With People



A Successful Digital Transformation Starts (and Ends) With People

Since the onset of the pandemic, organizations across the world have drastically accelerated their digital transformation timetables to remain relevant and keep employees engaged amid changing market dynamics. However, many have failed to fully achieve the business outcomes enabled by successful digital transformation.

At a time when competition in every industry is stronger than ever, that’s a major missed opportunity.

The Reason Behind Transformation Failures

In order to reap the full benefits of digital transformation, it is important to align skills, operations, knowledge, and culture to leverage digitalized work habits and new technologies. Research shows that a lack of this alignment, or digital maturity, is one of the most critical factors in determining why so many organizations fail to meet their digital transformation goals.

The good news? Achieving digital maturity is well within reach for organizations that are willing to put in the work.

What Is Digital Maturity?

Digital maturity is the ability to adapt people, experiences, and businesses to new platforms and tools in order to maximize the value that is created through successful digital transformation. As your transformation ramps up, it’s vital to get a realistic temperature of the digital maturity within your organization so you can avoid common pitfalls.

The more mature your organization’s digital culture is, the more likely it is to succeed in full-scale transformation. Attaining digital maturity means your company can adjust to changes quickly, avoid costly technical delays, and see improved operations alongside heightened efficiency.

Putting People First — Always

So what’s the secret to attaining this optimal level of maturity? First and foremost, establishing a digitally mature culture requires a shift in mindset and the implementation of practical strategies. Organizations must prioritize people over technology and create an environment that enables both employees and the business to thrive.

The benefits of establishing a digitally mature culture include enhancing employee satisfaction and engagement, improving retention rates, and reducing attrition. A people-first approach also attracts top talent, particularly among younger generations who expect organizations to have digital maturity.

The Far-Reaching Effects of People-Centricity

By fostering an environment that values employees and leverages technology effectively, organizations become more attractive to prospective employees. And those that don’t prioritize this type of people-first approach? They will lose out on top talent.

Beyond the obvious employee satisfaction metrics, a people-centric culture promotes growth and encourages continuous learning, all while enabling employees to adapt to change more effectively. This agility drives innovation, productivity, and competitiveness in the digital landscape.

Evaluating the Characteristics of a Digitally Mature Culture

Let’s look at the ingredients that bring a successful digital transformation to life. It’s helpful to evaluate these four characteristics to see where your organization’s digital maturity stands:

Innovation: You should take into consideration how easy it is for your current employees to generate and implement creative ideas. It is critically important to foster a culture that truly encourages and rewards innovations. Make sure that you have the platforms and the resources needed for employees to contribute their ideas. And remember to “decriminalize” so-called failures. Great ideas require plenty of trial and error.

Flexibility: You will need to evaluate the flexibility of your organization and how well it adapts to change so you can determine if there is room for adjustments and if you have the ability to request additional time. It’s important to promote an environment that strives for successful digital transformation and an advanced digital culture — one that encourages employees to adapt to new processes and technologies.

Collaboration: Assess if you’ve created an atmosphere that is conducive to collaboration among all team members. Your organization should encourage open communication and knowledge sharing to keep everyone moving in the same direction. This extends to leadership as well; leaders should be transparent about the company’s digital transform strategy and be open to answering questions and considering new ideas from employees.

Continuous learning: Encouraging ongoing education and training in the digital transformation journey is crucial. Evaluate if you have the proper resources and processes in place to do so. You want your employees to regularly engage in various types of learning to ensure they have a clear understanding of the digital culture, processes, and technologies used within your organization. Fostering this type of culture also shows employees that you are invested in their growth, increasing satisfaction and the ability to attract new talent.

How Organizations Can Ensure Successful Digital Transformation

There are several strategies you can implement in order to make your digital transformation successful while prioritizing your people. The most effective strategies include the following:

1. Take a Bottom-Up Approach.

Your employees play an integral part when it comes to implementing a successful digital transformation. For this reason, it is in your best interest to implement a bottom-up approach and allow all employees to play an active role in the process right from the beginning. When everyone is onboard and rowing in the same direction, the destination becomes a lot easier to reach.

2. Recognize Your Current State of Digital Maturity.

It is important for you to assess how digitally mature your organization is. There’s no need to sugarcoat the findings. Be realistic. Determining the current maturity level among your employees can help you hone in on the organization’s acceptance and willingness to make the necessary changes. A great way to do this is to survey your employees: What do they want from your digital transformation? How are they engaging with new processes? Taking the pulse of the organization provides valuable feedback needed to make future adjustments.

3. Overcome Resistance to Change.

One of the biggest challenges to successful digital transformation is gaining buy-in from those who are wary of the transition. However, overcoming this resistance to change is key to ensuring you are able to make the transformation work. One of the best things that you can do to help overcome such resistance is to create a support system for staff and leadership. Create an environment of open communication where you can discuss how digital maturity can be viewed as an opportunity instead of a threat. Emphasize the end goal if necessary; the company’s vision is X, and improving digital maturity is the way to achieve that.

Make no mistake, implementing these strategies does take dedicated time and effort. But doing so can help to ensure your organization is prepared to prioritize and support employee engagement amid constant change. Following the above steps will do wonders for enhancing your digital maturity and, ultimately, make your digital transformation more successful. There’s no better time to act than now.

Herman Kalra

Herman Kalra is Chief People Officer (CPO) at CTG. In his role, Herman assumes executive responsibility for strategic and operational leadership for all areas of the global people organization, including organizational design, talent acquisition, compensation and benefits, learning and career development, employee experience and engagement, culture, diversity, equity, and inclusion. His focus is on building a high-caliber, scalable people organization while continuing to drive a high-performance culture.

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