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How to create an Uber for Courier App? [A Complete Guide]

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Many people predicted that the business of courier delivery would not survive in the digital era. However, Courier services are used domestically and internationally now. This trend is promising despite the rising usage of email, instant messaging applications, and social media platforms, 

On the other hand, the global courier delivery market covering Express delivery and Parcel Pickup and Drop services is all set to surpass a whopping $400 billion by 2024 with a growth rate of 8-10% every year. Additionally, the major factors contributing to its high growth are better Internet access,  e-commerce platforms, the scope of international trade, smartphone usage, and a rise in disposable income.

Various business models in an on-demand courier delivery app

Business to Consumer (B2C) – It is the most common type of business model. User-friendly courier delivery apps ensure round-the-clock fulfillment of parcels to customers across different locations. 

Business to Business (B2B) – Also referred to as Enterprise to Enterprise, it is typically utilized to transport documents, equipment, reports, and raw materials from one place to another. For example, manufacturing companies use On-demand courier delivery apps for kickstarting their production activities in their factories and plants.

Consumer to Consumer (C2C) – We have many peer-to-peer (P2P) trading platforms where many goods can be bought and sold. Without a doubt, the customers have to arrange for the courier delivery by themselves. 

Why is an Uber for courier app a viable business idea for entrepreneurs?

  • The need for efficient last-mile delivery – has led to the rising need for Courier service apps among businesses and customers.  Multiple pick-up points along the route ensure the timely delivery of parcels.
  • The entrepreneurs can reduce their operational costs significantly – by utilizing advanced technologies like autonomous vehicles, drones, and robots for courier delivery.
  • Real-time supply chain management – and live monitoring of inventory and fleet will help entrepreneurs track parcels 24×7.
  • The growth of parcel services has been boosted due to – Free trade agreements (FTAs) signed between various countries and the development of special economic zones (SEZ) in different economies.
  • Over the next five years, the Asia-Pacific region will witness – massive progress in courier delivery services due to huge investments made in micro fulfillment centers (MFCs) and smart warehouses.
  • The entrepreneur can earn plenty of revenue – from subscription plans and publishing targeted advertisements, commission from courier delivery personnel, booking cancellation charges, and transaction processing fees from an Uber for courier app solution.

Why would courier service apps always be in high demand?

  • The tremendous growth in the on-demand economy has prompted customers to want same-day delivery of parcels. Regional courier delivery companies fulfill orders round-the-clock through real-time freight handling. 
  • More infrastructure development through the construction of airports and ports has led to a huge rise in the demand for international courier delivery services. 
  • Deliveries are available for beverages, cosmetics, electronics, groceries, food items, flowers, medicines.
  • Safety measures like RFID-tagged couriers and CCTV cameras in logistics hubs prevent thefts. This boosts the trust of users.
  • Crowdsourced courier delivery is a new trend where any delivery executive can sign up to complete a task. Consequently, it provides entrepreneurs with merits such as flexibility in supply chain management and lower investments.

How does an Uber for courier delivery app work?

  • The customer registers on the on-demand courier delivery apps – by submitting the required information. 
  • They view information like – the available parcel delivery services and prices. 
  • The user chooses a particular courier service – and adds important information like the type of products to be delivered, pick-up, delivery destination, and deadline for delivery.
  • The admin shares the courier booking request – to the nearest courier delivery personnel.
  • The delivery executive arrives – at the customers’ location immediately by utilizing the route optimization option in the Uber-like app for couriers.
  • The courier is picked up – and kept securely in a suitable mode of transport.
  • The customer can make the required payment online or through cash.
  • The user can continuously track – the movement of their courier till it reaches the destination.
  • An alert is sent to the customers – after the courier has been delivered successfully to the right person in the correct location.
  • The customers can rate the quality – of the courier delivery services and the professionalism of the delivery personnel on a scale of 1-5.

The detailed procedure to follow for building an on-demand courier delivery app 

  • Recognizing the business goals and operational scope of the client firm.
  • Conducting extensive research on similar courier delivery apps in the industry. 
  • Preparing a list containing all the features for customers, delivery executives, and the admin.
  • Developing the prototype of the Uber-like app for courier delivery consisting of the basic functionalities. 
  • Analyzing the efficiency of the Minimum Viable Product (MVP) through pilot testing in controlled conditions.
  • Kickstarting front-end and back-end development of the On-demand courier delivery app.
  • Rigorously testing the final version of the solution to eliminate technical bugs and glitches. 
  • Launching the Uber for courier delivery app solution officially in the market for accepting parcel bookings. 
  • Promoting the benefits of the on-demand courier delivery app across online forums and social media platforms to get more business traction.

What are the various functions available in an Uber-like app for courier delivery?

A friendly user interface – suitable for all people irrespective of their age group and economic status.

Live tracking of couriers – by the customers through the GPS.  Additionally, they can closely watch the movement of their parcels till the delivery by the executives.

An advanced search and filter option – for the users to choose the correct courier delivery service based on availability, location, price, and rating of the parcel delivery executive.

An integrated referral program – where existing customers get points and rewards for referring the courier service app to new users.

The presence of attractive deals and offers – Tailor-made coupons and discounts are present for the customers to reduce their total bill. Besides, this motivates them to utilize the Uber for courier delivery app solution regularly.

Flexible scheduling of bookings The users must be allowed to book courier delivery services several days and months beforehand. Further, it adds a lot of certainty and peace for them.

Acceptance of multiple payment methods – Customers can easily pay for their courier services availed of through debit cards, credit cards, cash, e-wallets, net banking, and wire transfers. Similarly, users can utilize Apple Pay, Google Pay, and PayPal.

Key features of the Uber for Courier app for Customers

A social media signup option – Lengthy onboarding of new users is avoided by allowing them to register by submitting their social media account details (Facebook, Instagram, and Twitter).

Flexibility in booking courier services – The customers can easily place courier bookings by listing their date and time for pick-up of the products, location, and choice of delivery time.  Furthermore, they can cancel their courier bookings anytime without paying any extra charges. 

Instant sharing of digital receipts – Cumbersome paperwork is eliminated by sending e-receipts to users via email and WhatsApp. Correspondingly, it contains all details of their bookings like date and time, type of service, nature of goods, and total bill amount (including taxes). 

Real-time updates – After all, prompt push notifications should be sent to the devices of customers related to booking status, location of the courier delivery personnel, and promotional offers.

An integrated feedback system – The users must be allowed to publish their opinions and views about the quality of the courier delivery services and the behavior of the delivery executives. As a result, it ensures more transparency and accountability in the on-demand courier delivery app.

The numerous options available for the delivery personnel in the Uber for courier delivery app solution

Easy editing of profile information – The courier delivery executives must be able to edit their details like qualification, work experience, photos, and services offered anytime on the Uber for courier app.

Availability toggle – At this time, the delivery personnel can switch on or off their availability toggle according to their convenience. Identically, they can state an appropriate reason if they are not able to fulfill a delivery request. 

Access to earnings reports – The delivery executives must be provided comprehensive earnings reports (monthly or quarterly). Nevertheless, it contains information about their average commission, bonuses, and tips earned over a period.

A withdrawal option – The delivery personnel should be allowed to withdraw their earnings from the Courier service app. Subsequently, they get the required money by linking their bank accounts and digital wallets.

Details about delivery history – The courier delivery executives can refer to their previous courier deliveries anytime for reference in the future. 

The crucial role played by the admin in the On-demand courier delivery app

Allocate courier booking requests –  Initially, the admin assigns courier delivery tasks to the executives based on their availability and location. Obviously, automatic generation of orders helps the admin to save money and time, resulting in greater operational efficiency. 

Resolve complaints from customersUndoubtedly, they actively respond to the feedback and grievances given by the users by taking appropriate action to prevent the repetition of the same mistakes or errors.

View analytical reports Besides, the admin of the Uber-like app for courier delivery assesses insightful data about business performance like revenue, cash flow, costs, profits, the average number of courier bookings in a month or year, and overall customer rating. 

Monitor the effectiveness of promotional campaigns The admin is responsible for implementing marketing campaigns across different communication channels. Unquestionably, they continuously track the number of clicks, conversions, impressions, likes, leads, and shares for all the posts and videos.

Information management The admin shares details of loyalty programs and offers. They also have the power to remove the profiles of fraudulent customers and dubious delivery executives from the Uber for courier delivery app solution.

Efficient payment managementIn reality, the admin ensures timely distribution of commission and bonus to the courier delivery personnel. They credit the required amount to their bank accounts and e-wallets. Moreover, they can also view transaction history and check details of pending payments.

What is the tech stack for Uber for courier app development?

  • Multiple programming languages like HTML5, JavaScript, Swift, and Kotlin.
  • Robust database management through tools like Apache, MongoDB, and MySQL. 
  • Timely sharing of SMS notifications via Twilio.
  • Efficient management of the back-end with technologies such as PHP and Python.
  • Secure backup of all data by using Amazon Web Services (AWS) and Google Cloud. 
  • Third-party API integration for email marketing, monitoring social media activity, payment processing, sharing notifications, and location discovery. 

How can entrepreneurs launch their courier delivery business with resounding success?

  • They can start their Courier service app initially in a few cities covering some regions. Then, based on the initial response from customers, they can expand their c delivery business throughout the country or go global.
  • Aggressively promote the benefits of the Uber for courier delivery app solution to get a positive buzz in the market. Tactics like influencer marketing,  organizing business events, publishing press releases, and search engine optimization (SEO) must be implemented.
  • Reward regular customers with a lucrative loyalty program. They can be distributed gifts, given free courier deliveries, and prizes to encourage them to use the Uber-like app for courier frequently. 
  • Undertake in-depth verification of the background of the courier delivery executives to ensure a high level of safety.
  • Offer attractive incentives to the delivery personnel and other staff to retain them as employees for a long time. 
  • Particularly, monitor core metrics like average time taken for delivering a courier, daily active users, and monthly active users. Analyze the financial details such as the cost per conversion (CPC) and Return on Investment (ROI). 

What is the total budget to develop the Uber for courier delivery app solution?

  • The time taken for development can range from a few weeks to some months.
  • The type of tech stack utilized for front-end and back-end development.
  • The level of customization required by the business firm. It would need to display its brand name, color theme, and logo. 
  • The extent of cross-platform compatibility (Android, iOS, and Web).
  • The complexity of features (basic and advanced) incorporated in the Courier service app.
  • The hourly rate levied by the developers based on their location and market conditions. The developer team includes business analysts, finance managers, marketing specialists,  mobile app developers, QA testers, technical support staff, and UI/UX designers. 
  • Additional services like bug-fixing, the issue of software upgrades, maintenance, and technical support.

Final Thoughts

The promising business of courier delivery will break new records in the future. Entrepreneurs can take their business to the next level by introducing state-of-the-art driverless vehicles and integrating Artificial intelligence (AI) and Machine Learning (ML) in their day-to-day business operations. 

Finally, they will aim to reduce delivery time through intelligent route planning and the usage of data analytics. Entrepreneurs will have to undoubtedly adapt to changing customer behavior and make suitable changes to their functioning. Above all, this will make their on-demand courier delivery a huge success in the market.

Jennifer Atkinson

Jennifer Atkinson

Chief Technical Writer

Jennifer is an America-based chief technical writer at Appdupe, who has got the buzz of every faddish development in the technology and app development sector. Her verdict about presenting quick-witted solutions to the current issues and being enigmatic about future trends has led her to become the wizard in her field.

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Fintech Kennek raises $12.5M seed round to digitize lending

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Google eyed for $2 billion Anthropic deal after major Amazon play


London-based fintech startup Kennek has raised $12.5 million in seed funding to expand its lending operating system.

According to an Oct. 10 tech.eu report, the round was led by HV Capital and included participation from Dutch Founders Fund, AlbionVC, FFVC, Plug & Play Ventures, and Syndicate One. Kennek offers software-as-a-service tools to help non-bank lenders streamline their operations using open banking, open finance, and payments.

The platform aims to automate time-consuming manual tasks and consolidate fragmented data to simplify lending. Xavier De Pauw, founder of Kennek said:

“Until kennek, lenders had to devote countless hours to menial operational tasks and deal with jumbled and hard-coded data – which makes every other part of lending a headache. As former lenders ourselves, we lived and breathed these frustrations, and built kennek to make them a thing of the past.”

The company said the latest funding round was oversubscribed and closed quickly despite the challenging fundraising environment. The new capital will be used to expand Kennek’s engineering team and strengthen its market position in the UK while exploring expansion into other European markets. Barbod Namini, Partner at lead investor HV Capital, commented on the investment:

“Kennek has developed an ambitious and genuinely unique proposition which we think can be the foundation of the entire alternative lending space. […] It is a complicated market and a solution that brings together all information and stakeholders onto a single platform is highly compelling for both lenders & the ecosystem as a whole.”

The fintech lending space has grown rapidly in recent years, but many lenders still rely on legacy systems and manual processes that limit efficiency and scalability. Kennek aims to leverage open banking and data integration to provide lenders with a more streamlined, automated lending experience.

The seed funding will allow the London-based startup to continue developing its platform and expanding its team to meet demand from non-bank lenders looking to digitize operations. Kennek’s focus on the UK and Europe also comes amid rising adoption of open banking and open finance in the regions.

Featured Image Credit: Photo from Kennek.io; Thank you!

Radek Zielinski

Radek Zielinski is an experienced technology and financial journalist with a passion for cybersecurity and futurology.

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Politics

Fortune 500’s race for generative AI breakthroughs

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Deanna Ritchie


As excitement around generative AI grows, Fortune 500 companies, including Goldman Sachs, are carefully examining the possible applications of this technology. A recent survey of U.S. executives indicated that 60% believe generative AI will substantially impact their businesses in the long term. However, they anticipate a one to two-year timeframe before implementing their initial solutions. This optimism stems from the potential of generative AI to revolutionize various aspects of businesses, from enhancing customer experiences to optimizing internal processes. In the short term, companies will likely focus on pilot projects and experimentation, gradually integrating generative AI into their operations as they witness its positive influence on efficiency and profitability.

Goldman Sachs’ Cautious Approach to Implementing Generative AI

In a recent interview, Goldman Sachs CIO Marco Argenti revealed that the firm has not yet implemented any generative AI use cases. Instead, the company focuses on experimentation and setting high standards before adopting the technology. Argenti recognized the desire for outcomes in areas like developer and operational efficiency but emphasized ensuring precision before putting experimental AI use cases into production.

According to Argenti, striking the right balance between driving innovation and maintaining accuracy is crucial for successfully integrating generative AI within the firm. Goldman Sachs intends to continue exploring this emerging technology’s potential benefits and applications while diligently assessing risks to ensure it meets the company’s stringent quality standards.

One possible application for Goldman Sachs is in software development, where the company has observed a 20-40% productivity increase during its trials. The goal is for 1,000 developers to utilize generative AI tools by year’s end. However, Argenti emphasized that a well-defined expectation of return on investment is necessary before fully integrating generative AI into production.

To achieve this, the company plans to implement a systematic and strategic approach to adopting generative AI, ensuring that it complements and enhances the skills of its developers. Additionally, Goldman Sachs intends to evaluate the long-term impact of generative AI on their software development processes and the overall quality of the applications being developed.

Goldman Sachs’ approach to AI implementation goes beyond merely executing models. The firm has created a platform encompassing technical, legal, and compliance assessments to filter out improper content and keep track of all interactions. This comprehensive system ensures seamless integration of artificial intelligence in operations while adhering to regulatory standards and maintaining client confidentiality. Moreover, the platform continuously improves and adapts its algorithms, allowing Goldman Sachs to stay at the forefront of technology and offer its clients the most efficient and secure services.

Featured Image Credit: Photo by Google DeepMind; Pexels; Thank you!

Deanna Ritchie

Managing Editor at ReadWrite

Deanna is the Managing Editor at ReadWrite. Previously she worked as the Editor in Chief for Startup Grind and has over 20+ years of experience in content management and content development.

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UK seizes web3 opportunity simplifying crypto regulations

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Deanna Ritchie


As Web3 companies increasingly consider leaving the United States due to regulatory ambiguity, the United Kingdom must simplify its cryptocurrency regulations to attract these businesses. The conservative think tank Policy Exchange recently released a report detailing ten suggestions for improving Web3 regulation in the country. Among the recommendations are reducing liability for token holders in decentralized autonomous organizations (DAOs) and encouraging the Financial Conduct Authority (FCA) to adopt alternative Know Your Customer (KYC) methodologies, such as digital identities and blockchain analytics tools. These suggestions aim to position the UK as a hub for Web3 innovation and attract blockchain-based businesses looking for a more conducive regulatory environment.

Streamlining Cryptocurrency Regulations for Innovation

To make it easier for emerging Web3 companies to navigate existing legal frameworks and contribute to the UK’s digital economy growth, the government must streamline cryptocurrency regulations and adopt forward-looking approaches. By making the regulatory landscape clear and straightforward, the UK can create an environment that fosters innovation, growth, and competitiveness in the global fintech industry.

The Policy Exchange report also recommends not weakening self-hosted wallets or treating proof-of-stake (PoS) services as financial services. This approach aims to protect the fundamental principles of decentralization and user autonomy while strongly emphasizing security and regulatory compliance. By doing so, the UK can nurture an environment that encourages innovation and the continued growth of blockchain technology.

Despite recent strict measures by UK authorities, such as His Majesty’s Treasury and the FCA, toward the digital assets sector, the proposed changes in the Policy Exchange report strive to make the UK a more attractive location for Web3 enterprises. By adopting these suggestions, the UK can demonstrate its commitment to fostering innovation in the rapidly evolving blockchain and cryptocurrency industries while ensuring a robust and transparent regulatory environment.

The ongoing uncertainty surrounding cryptocurrency regulations in various countries has prompted Web3 companies to explore alternative jurisdictions with more precise legal frameworks. As the United States grapples with regulatory ambiguity, the United Kingdom can position itself as a hub for Web3 innovation by simplifying and streamlining its cryptocurrency regulations.

Featured Image Credit: Photo by Jonathan Borba; Pexels; Thank you!

Deanna Ritchie

Managing Editor at ReadWrite

Deanna is the Managing Editor at ReadWrite. Previously she worked as the Editor in Chief for Startup Grind and has over 20+ years of experience in content management and content development.

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