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Inside the FBI, Russia, and Ukraine’s failed cybercrime investigation

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Inside the FBI, Russia, and Ukraine’s failed cybercrime investigation


He thought back to reports from just a few hours earlier, when the Ukrainian surveillance team said they were tracking Tank and had intelligence that the suspect had been at home recently. None of it seemed believable. 

Five individuals were detained in Ukraine on that night, but when it came to Tank, who police alleged was in charge of the operation, they left empty-handed. And none of the five people arrested in Ukraine stayed in custody for long.

Somehow, the operation in Ukraine—a two-year international effort to catch the biggest cybercriminals on the FBI’s radar—had gone sideways. Tank had slipped away while under SBU surveillance, while the other major players deftly avoided serious consequences for their crimes. Craig and his team were livid.

But if the situation in Ukraine was frustrating, things were even worse in Russia, where the FBI had no one on the ground. Trust between the Americans and Russians had never been very strong. Early in the investigation, the Russians had waved the FBI off Slavik’s identity.

“They try to push you off target,” Craig says. “But we play those games knowing what’s going to happen. We’re very loose with what we send them anyway, and even if you know something, you try to push it to them to see if they’ll cooperate. And when they don’t—oh, no surprise.”

A maddening mixture of corruption, rivalry, and stonewalling had left Operation Trident Breach without its top targets.

Even so, while the raids happened in Donetsk, the Americans hoped they would get a call from Russia about an FSB raid on the residence of Aqua, the money launderer Maksim Yakubets. Instead, there was silence.

The operation had its successes—dozens of lower-level operators were arrested across Ukraine, the United States, and the United Kingdom, including some of Tank’s personal friends who helped move stolen money out of England. But a maddening mixture of corruption, rivalry, and stonewalling had left Operation Trident Breach without its top targets.

“It came down to D-Day, and we got ghosted,” Craig says. “The SBU tried to communicate with [the Russians]. The FBI was making phone calls to the embassy in Moscow. It was complete silence. We ended up doing the operation anyway, without the FSB. It was months of silence. Nothing.”

Well-connected criminals

Not everyone in the SBU drives a BMW.

After the raids, some Ukrainian officials, who were unhappy with the corruption and leaks happening within the country’s security services, concluded that the 2010 Donetsk raid against Tank and the Jabber Zeus crew failed because of a tip from a corrupt SBU officer named Alexander Khodakovsky.

At the time, Khodakovsky was the chief of an SBU SWAT unit in Donetsk known as Alpha team. It was the same group that led the raids for Trident Breach. He also helped coordinate law enforcement across the region, which allowed him to tell suspects in advance to prepare for searches or destroy evidence, according to the former SBU officer who spoke to MIT Technology Review anonymously.

When Russia and Ukraine went to war in 2014, Khodakovsky defected. He became a leader in the self-proclaimed Donetsk People’s Republic, which NATO says receives financial and military aid from Moscow.

The problem wasn’t just one corrupt officer, though. The Ukrainian investigation into—and legal proceedings against—Tank and his crew continued after the raids. But they were carefully handled to make sure he stayed free, the former SBU officer explains.

“Through his corrupt links among SBU management, Tank arranged that all further legal proceedings against him were conducted by the SBU Donetsk field office instead of SBU HQ in Kyiv, and eventually managed to have the case discontinued there,” the former officer says. The SBU, FBI, and FSB did not respond to requests for comment.

“It came down to D-Day, and we got ghosted.”

Jim Craig

Tank, it emerged, was deeply entangled with Ukrainian officials linked to Russia’s government—including Ukraine’s former president Viktor Yanukovych, who was ousted in 2014.

Yanukovych’s youngest son, Viktor Jr., was the godfather to Tank’s daughter. Yanukovych Jr. died in 2015 when his Volkswagen minivan fell through the ice on a lake in Russia, and his father remains in exile there after being convicted of treason by a Ukrainian court.

When Yanukovych fled east, Tank moved west to Kyiv, where he is believed to represent some of the former president’s interests, along with his own business ventures. 

“Through this association with the president’s family, Tank managed to develop corrupt links into the top tiers of Ukrainian government, including law enforcement,” the SBU officer explains.

Ever since Yanukovych was deposed, Ukraine’s new leadership has turned more decisively toward the West. 

“The reality is corruption is a major challenge to stopping cybercrime, and it can go up pretty high,” Passwaters says. “But after more than 10 years working with Ukrainians to combat cybercrime, I can say there are plenty of really good people in the trenches silently working on the right side of this fight. They are key.”

Warmer relations with Washington were a major catalyst for the ongoing war in eastern Ukraine. Now, as Kyiv tries to join NATO, one of the conditions of membership is eliminating corruption. The country has lately cooperated with Americans on cybercrime investigations to a degree that would have been unimaginable in 2010. But corruption is still widespread.

“Ukraine overall is more active in combating cybercrime in recent years,” says the former SBU officer. “But only when we see criminals really getting punished would I say that the situation has changed at its root. Now, very often we see public relations stunts that do not result in cybercriminals’ ceasing their activities. Announcing some takedowns, conducting some searches, but then releasing everyone involved and letting them continue operating is not a proper way of tackling cybercrime.”

And Tank’s links to power have not gone away. Enmeshed with the powerful Yanukovych family, which is itself closely aligned with Russia, he remains free.

A looming threat

On June 23, FSB chief Alexander Bortnikov was quoted as saying his agency would work with the Americans to track down criminal hackers. It didn’t take long for two particular Russian names to come up. 

Even after the 2010 raids took down a big chunk of his business, Bogachev continued to be a prominent cybercrime entrepreneur. He put together a new crime ring called the Business Club; it soon grew into a behemoth, stealing more than $100 million that was divided among its members. The group moved from hacking bank accounts to deploying some of the first modern ransomware, with a tool called CryptoLocker, by 2013. Once again, Bogachev was at the center of the evolution of a new kind of cybercrime.

Around the same time, researchers from the Dutch cybersecurity firm Fox-IT who were looking closely at Bogachev’s malware saw that it was not just attacking targets at random. The malware was also quietly looking for information on military services, intelligence agencies, and police in countries including Georgia, Turkey, Syria, and Ukraine—close neighbors and geopolitical rivals to Russia. It became clear that he wasn’t just working from inside Russia, but his malware actually hunted for intelligence on Moscow’s behalf.

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The hunter-gatherer groups at the heart of a microbiome gold rush

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The hunter-gatherer groups at the heart of a microbiome gold rush


The first step to finding out is to catalogue what microbes we might have lost. To get as close to ancient microbiomes as possible, microbiologists have begun studying multiple Indigenous groups. Two have received the most attention: the Yanomami of the Amazon rainforest and the Hadza, in northern Tanzania. 

Researchers have made some startling discoveries already. A study by Sonnenburg and his colleagues, published in July, found that the gut microbiomes of the Hadza appear to include bugs that aren’t seen elsewhere—around 20% of the microbe genomes identified had not been recorded in a global catalogue of over 200,000 such genomes. The researchers found 8.4 million protein families in the guts of the 167 Hadza people they studied. Over half of them had not previously been identified in the human gut.

Plenty of other studies published in the last decade or so have helped build a picture of how the diets and lifestyles of hunter-gatherer societies influence the microbiome, and scientists have speculated on what this means for those living in more industrialized societies. But these revelations have come at a price.

A changing way of life

The Hadza people hunt wild animals and forage for fruit and honey. “We still live the ancient way of life, with arrows and old knives,” says Mangola, who works with the Olanakwe Community Fund to support education and economic projects for the Hadza. Hunters seek out food in the bush, which might include baboons, vervet monkeys, guinea fowl, kudu, porcupines, or dik-dik. Gatherers collect fruits, vegetables, and honey.

Mangola, who has met with multiple scientists over the years and participated in many research projects, has witnessed firsthand the impact of such research on his community. Much of it has been positive. But not all researchers act thoughtfully and ethically, he says, and some have exploited or harmed the community.

One enduring problem, says Mangola, is that scientists have tended to come and study the Hadza without properly explaining their research or their results. They arrive from Europe or the US, accompanied by guides, and collect feces, blood, hair, and other biological samples. Often, the people giving up these samples don’t know what they will be used for, says Mangola. Scientists get their results and publish them without returning to share them. “You tell the world [what you’ve discovered]—why can’t you come back to Tanzania to tell the Hadza?” asks Mangola. “It would bring meaning and excitement to the community,” he says.

Some scientists have talked about the Hadza as if they were living fossils, says Alyssa Crittenden, a nutritional anthropologist and biologist at the University of Nevada in Las Vegas, who has been studying and working with the Hadza for the last two decades.

The Hadza have been described as being “locked in time,” she adds, but characterizations like that don’t reflect reality. She has made many trips to Tanzania and seen for herself how life has changed. Tourists flock to the region. Roads have been built. Charities have helped the Hadza secure land rights. Mangola went abroad for his education: he has a law degree and a master’s from the Indigenous Peoples Law and Policy program at the University of Arizona.

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The Download: a microbiome gold rush, and Eric Schmidt’s election misinformation plan

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The Download: a microbiome gold rush, and Eric Schmidt’s election misinformation plan


Over the last couple of decades, scientists have come to realize just how important the microbes that crawl all over us are to our health. But some believe our microbiomes are in crisis—casualties of an increasingly sanitized way of life. Disturbances in the collections of microbes we host have been associated with a whole host of diseases, ranging from arthritis to Alzheimer’s.

Some might not be completely gone, though. Scientists believe many might still be hiding inside the intestines of people who don’t live in the polluted, processed environment that most of the rest of us share. They’ve been studying the feces of people like the Yanomami, an Indigenous group in the Amazon, who appear to still have some of the microbes that other people have lost. 

But there is a major catch: we don’t know whether those in hunter-gatherer societies really do have “healthier” microbiomes—and if they do, whether the benefits could be shared with others. At the same time, members of the communities being studied are concerned about the risk of what’s called biopiracy—taking natural resources from poorer countries for the benefit of wealthier ones. Read the full story.

—Jessica Hamzelou

Eric Schmidt has a 6-point plan for fighting election misinformation

—by Eric Schmidt, formerly the CEO of Google, and current cofounder of philanthropic initiative Schmidt Futures

The coming year will be one of seismic political shifts. Over 4 billion people will head to the polls in countries including the United States, Taiwan, India, and Indonesia, making 2024 the biggest election year in history.

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Navigating a shifting customer-engagement landscape with generative AI

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Navigating a shifting customer-engagement landscape with generative AI


A strategic imperative

Generative AI’s ability to harness customer data in a highly sophisticated manner means enterprises are accelerating plans to invest in and leverage the technology’s capabilities. In a study titled “The Future of Enterprise Data & AI,” Corinium Intelligence and WNS Triange surveyed 100 global C-suite leaders and decision-makers specializing in AI, analytics, and data. Seventy-six percent of the respondents said that their organizations are already using or planning to use generative AI.

According to McKinsey, while generative AI will affect most business functions, “four of them will likely account for 75% of the total annual value it can deliver.” Among these are marketing and sales and customer operations. Yet, despite the technology’s benefits, many leaders are unsure about the right approach to take and mindful of the risks associated with large investments.

Mapping out a generative AI pathway

One of the first challenges organizations need to overcome is senior leadership alignment. “You need the necessary strategy; you need the ability to have the necessary buy-in of people,” says Ayer. “You need to make sure that you’ve got the right use case and business case for each one of them.” In other words, a clearly defined roadmap and precise business objectives are as crucial as understanding whether a process is amenable to the use of generative AI.

The implementation of a generative AI strategy can take time. According to Ayer, business leaders should maintain a realistic perspective on the duration required for formulating a strategy, conduct necessary training across various teams and functions, and identify the areas of value addition. And for any generative AI deployment to work seamlessly, the right data ecosystems must be in place.

Ayer cites WNS Triange’s collaboration with an insurer to create a claims process by leveraging generative AI. Thanks to the new technology, the insurer can immediately assess the severity of a vehicle’s damage from an accident and make a claims recommendation based on the unstructured data provided by the client. “Because this can be immediately assessed by a surveyor and they can reach a recommendation quickly, this instantly improves the insurer’s ability to satisfy their policyholders and reduce the claims processing time,” Ayer explains.

All that, however, would not be possible without data on past claims history, repair costs, transaction data, and other necessary data sets to extract clear value from generative AI analysis. “Be very clear about data sufficiency. Don’t jump into a program where eventually you realize you don’t have the necessary data,” Ayer says.

The benefits of third-party experience

Enterprises are increasingly aware that they must embrace generative AI, but knowing where to begin is another thing. “You start off wanting to make sure you don’t repeat mistakes other people have made,” says Ayer. An external provider can help organizations avoid those mistakes and leverage best practices and frameworks for testing and defining explainability and benchmarks for return on investment (ROI).

Using pre-built solutions by external partners can expedite time to market and increase a generative AI program’s value. These solutions can harness pre-built industry-specific generative AI platforms to accelerate deployment. “Generative AI programs can be extremely complicated,” Ayer points out. “There are a lot of infrastructure requirements, touch points with customers, and internal regulations. Organizations will also have to consider using pre-built solutions to accelerate speed to value. Third-party service providers bring the expertise of having an integrated approach to all these elements.”

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