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Like Their Customers, Tech Startups Will Weather the Storm

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Like Their Customers, Tech Startups Will Weather the Storm


Markets are always in flux, randomly walking between gains and losses, but sometimes macro factors conspire to create sustained volatility. In 2022, we saw unusual supply constraints — lingering post-coronavirus supply chain issues, a persistently tight labor market, and Russia’s invasion of Ukraine — converge with high demand — partly fueled by heavy government stimulus during the first two years of the pandemic. Yet, we know tech startups will weather the storm.

In March 2022, right after Russia invaded Ukraine, the Fed started raising interest rates to battle inflation (the first hike in over three years), the inevitable result of too many dollars chasing too few goods and services. Ultimately, the sheer complexity of overlapping risks contributed to volatility, as investors were forced to constantly adjust their assumptions.

The Macro Factors Driving Volatility

For tech startups, this new environment is obviously challenging: Business customers are cutting costs and hunkering down as the Fed enacts aggressive measures to combat inflation, and consumers are simultaneously feeling the pinch from both inflation and high borrowing costs. Likewise, this is a season of economic pain for businesses: High borrowing costs and reduced demand are compressing margins, and some industries face persistent labor shortages.

For startups that sell to businesses, however, this pain creates new opportunities as forward-thinking companies look for permanent, technical solutions to these cyclical problems.

The Calm Within the Storm for Startups

Productivity gains from software, which have been hard to discern in the last decade, will become blindingly evident as new AI, such as ChatGPT, abolishes all manner of drudgery. Every employee will now command a small army of AI assistants that understand complex natural language — no code required.

To pick just one example, consider that employees can directly query data lakes using natural language, enjoying a level of access previously reserved for data scientists with specialized skills. Any startup will be able to incorporate the latest large language models into their products using tools provided by Microsoft and Google. (Microsoft is reportedly investing $10 billion in OpenAI, which launched ChatGPT late last year and grew to 1 million users in only a week.)

A downturn can also catalyze “home improvement” projects that businesses have been putting off.

For example, now is a great time for a cybersecurity upgrade, especially in light of recent high-profile hacks and ongoing ransomware attacks. (LastPass, a cloud-based software company for storing passwords, suffered a major intrusion via an unsecured employee laptop.) This type of internal project is less disruptive during a lull in customer demand, plus organizations know they will get a good deal in today’s market.

The Importance of Technology in a Persistently Tight Labor Market

For companies to retain talent — especially younger workers — technology that enables remote work is crucial. An odd feature of the current downturn is the persistently tight labor market. Even after aggressive hikes from the Fed, overall unemployment in the U.S. remains at a historic low, while some industries face acute labor shortages.

The pandemic was a giant (and mostly successful) experiment in working from home, with the result that workers now expect such flexibility. For tech startups, the good news is that a broad array of technology is necessary for remote work, not only communication tools, but also anything that helps people collaborate asynchronously and anything that makes cloud-based software safer and easier to use.

A Shift in Investor Preferences

Looking ahead, robotic automation shows huge promise. I recently caught up with the CEO of a Fortune 500 company, who shared how the pandemic had accelerated his plans to automate several factories. His original plan had been to upgrade by 2030, but labor shortages and the risk of quarantines dramatically improved the economics of a large, upfront investment in robotics.

This CEO explained that a side effect of robotic automation is better visibility into the manufacturing process. The visibility will streamline both operations and supply chain management — things he needs to do anyway in this new, less-forgiving environment.

As robots get smarter, lighter, and cheaper, I expect them to continue moving beyond factories and into skilled trades, healthcare, and even consumer applications. (Someday, we’ll look back at the original Roomba and laugh!)

The Implications for Tech Startups

For tech startups, there is no question that investor preferences have shifted, and a historical overemphasis on top-line growth has been replaced by a more disciplined focus on (a path to) profitability. Part of this shift is due to the impact of tighter monetary policy on tech stocks. In 2022, the Nasdaq composite fell more than 30%, while the yield on short-term treasuries increased to 4.5%. At some point, the Fed will finally loosen up, but it is unlikely that short-term rates will return to zero anytime soon.

In Closing

The days of relying solely on fundraising to survive are over. For startups solving real-customer problems, this will be a welcome development as overfunded competitors exit the marketplace. Founders will also find that by growing into sustainable businesses sooner, they are less dependent on the whims of investors and more in control of their destinies.

My parting advice to founders is this: Embrace these choppy waters because they create new problems to solve for your customers. The old equilibrium of easy money and inflated asset values has passed — and that’s ultimately good for everyone.

Featured Image Credit: Annie Spratt; Unsplash; Thank you!

Lu Zhang

Founder & Managing Partner at Fusion Fund

Lu Zhang is the founder and managing partner of Fusion Fund, a company dedicated to promoting early-stage venture capital for entrepreneurs.

Politics

Fintech Kennek raises $12.5M seed round to digitize lending

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Google eyed for $2 billion Anthropic deal after major Amazon play


London-based fintech startup Kennek has raised $12.5 million in seed funding to expand its lending operating system.

According to an Oct. 10 tech.eu report, the round was led by HV Capital and included participation from Dutch Founders Fund, AlbionVC, FFVC, Plug & Play Ventures, and Syndicate One. Kennek offers software-as-a-service tools to help non-bank lenders streamline their operations using open banking, open finance, and payments.

The platform aims to automate time-consuming manual tasks and consolidate fragmented data to simplify lending. Xavier De Pauw, founder of Kennek said:

“Until kennek, lenders had to devote countless hours to menial operational tasks and deal with jumbled and hard-coded data – which makes every other part of lending a headache. As former lenders ourselves, we lived and breathed these frustrations, and built kennek to make them a thing of the past.”

The company said the latest funding round was oversubscribed and closed quickly despite the challenging fundraising environment. The new capital will be used to expand Kennek’s engineering team and strengthen its market position in the UK while exploring expansion into other European markets. Barbod Namini, Partner at lead investor HV Capital, commented on the investment:

“Kennek has developed an ambitious and genuinely unique proposition which we think can be the foundation of the entire alternative lending space. […] It is a complicated market and a solution that brings together all information and stakeholders onto a single platform is highly compelling for both lenders & the ecosystem as a whole.”

The fintech lending space has grown rapidly in recent years, but many lenders still rely on legacy systems and manual processes that limit efficiency and scalability. Kennek aims to leverage open banking and data integration to provide lenders with a more streamlined, automated lending experience.

The seed funding will allow the London-based startup to continue developing its platform and expanding its team to meet demand from non-bank lenders looking to digitize operations. Kennek’s focus on the UK and Europe also comes amid rising adoption of open banking and open finance in the regions.

Featured Image Credit: Photo from Kennek.io; Thank you!

Radek Zielinski

Radek Zielinski is an experienced technology and financial journalist with a passion for cybersecurity and futurology.

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Fortune 500’s race for generative AI breakthroughs

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Deanna Ritchie


As excitement around generative AI grows, Fortune 500 companies, including Goldman Sachs, are carefully examining the possible applications of this technology. A recent survey of U.S. executives indicated that 60% believe generative AI will substantially impact their businesses in the long term. However, they anticipate a one to two-year timeframe before implementing their initial solutions. This optimism stems from the potential of generative AI to revolutionize various aspects of businesses, from enhancing customer experiences to optimizing internal processes. In the short term, companies will likely focus on pilot projects and experimentation, gradually integrating generative AI into their operations as they witness its positive influence on efficiency and profitability.

Goldman Sachs’ Cautious Approach to Implementing Generative AI

In a recent interview, Goldman Sachs CIO Marco Argenti revealed that the firm has not yet implemented any generative AI use cases. Instead, the company focuses on experimentation and setting high standards before adopting the technology. Argenti recognized the desire for outcomes in areas like developer and operational efficiency but emphasized ensuring precision before putting experimental AI use cases into production.

According to Argenti, striking the right balance between driving innovation and maintaining accuracy is crucial for successfully integrating generative AI within the firm. Goldman Sachs intends to continue exploring this emerging technology’s potential benefits and applications while diligently assessing risks to ensure it meets the company’s stringent quality standards.

One possible application for Goldman Sachs is in software development, where the company has observed a 20-40% productivity increase during its trials. The goal is for 1,000 developers to utilize generative AI tools by year’s end. However, Argenti emphasized that a well-defined expectation of return on investment is necessary before fully integrating generative AI into production.

To achieve this, the company plans to implement a systematic and strategic approach to adopting generative AI, ensuring that it complements and enhances the skills of its developers. Additionally, Goldman Sachs intends to evaluate the long-term impact of generative AI on their software development processes and the overall quality of the applications being developed.

Goldman Sachs’ approach to AI implementation goes beyond merely executing models. The firm has created a platform encompassing technical, legal, and compliance assessments to filter out improper content and keep track of all interactions. This comprehensive system ensures seamless integration of artificial intelligence in operations while adhering to regulatory standards and maintaining client confidentiality. Moreover, the platform continuously improves and adapts its algorithms, allowing Goldman Sachs to stay at the forefront of technology and offer its clients the most efficient and secure services.

Featured Image Credit: Photo by Google DeepMind; Pexels; Thank you!

Deanna Ritchie

Managing Editor at ReadWrite

Deanna is the Managing Editor at ReadWrite. Previously she worked as the Editor in Chief for Startup Grind and has over 20+ years of experience in content management and content development.

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UK seizes web3 opportunity simplifying crypto regulations

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Deanna Ritchie


As Web3 companies increasingly consider leaving the United States due to regulatory ambiguity, the United Kingdom must simplify its cryptocurrency regulations to attract these businesses. The conservative think tank Policy Exchange recently released a report detailing ten suggestions for improving Web3 regulation in the country. Among the recommendations are reducing liability for token holders in decentralized autonomous organizations (DAOs) and encouraging the Financial Conduct Authority (FCA) to adopt alternative Know Your Customer (KYC) methodologies, such as digital identities and blockchain analytics tools. These suggestions aim to position the UK as a hub for Web3 innovation and attract blockchain-based businesses looking for a more conducive regulatory environment.

Streamlining Cryptocurrency Regulations for Innovation

To make it easier for emerging Web3 companies to navigate existing legal frameworks and contribute to the UK’s digital economy growth, the government must streamline cryptocurrency regulations and adopt forward-looking approaches. By making the regulatory landscape clear and straightforward, the UK can create an environment that fosters innovation, growth, and competitiveness in the global fintech industry.

The Policy Exchange report also recommends not weakening self-hosted wallets or treating proof-of-stake (PoS) services as financial services. This approach aims to protect the fundamental principles of decentralization and user autonomy while strongly emphasizing security and regulatory compliance. By doing so, the UK can nurture an environment that encourages innovation and the continued growth of blockchain technology.

Despite recent strict measures by UK authorities, such as His Majesty’s Treasury and the FCA, toward the digital assets sector, the proposed changes in the Policy Exchange report strive to make the UK a more attractive location for Web3 enterprises. By adopting these suggestions, the UK can demonstrate its commitment to fostering innovation in the rapidly evolving blockchain and cryptocurrency industries while ensuring a robust and transparent regulatory environment.

The ongoing uncertainty surrounding cryptocurrency regulations in various countries has prompted Web3 companies to explore alternative jurisdictions with more precise legal frameworks. As the United States grapples with regulatory ambiguity, the United Kingdom can position itself as a hub for Web3 innovation by simplifying and streamlining its cryptocurrency regulations.

Featured Image Credit: Photo by Jonathan Borba; Pexels; Thank you!

Deanna Ritchie

Managing Editor at ReadWrite

Deanna is the Managing Editor at ReadWrite. Previously she worked as the Editor in Chief for Startup Grind and has over 20+ years of experience in content management and content development.

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