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Today, running an IT firm is the most tricky task that requires continuous efforts to get global clients. Satisfying the client’s needs and retaining them for...
Companies can reduce customer churn by 67% if they succeed in solving customer issues during first-time interactions. This is what makes first-call resolution such an important...
The recent shift of interest or, shall we say, trends towards the Internet of Things (IoT) technologies has paved the way for manufacturing smart appliances and...
If you’re not taking user experience signals into account, you’re missing out on a huge opportunity for better search engine rankings. In this post, we’ll discuss...
DALLAS—There is little evidence that gasoline prices, which hit a record $5 a gallon on Saturday, will drop anytime soon. Rising prices at the pump are...
Do you know that one element you need to convert more website visitors into paying customers is credibility? Yes, that is right. Potential customers that do...