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Waiting for a customer service representative for a long time can really be haunting. In today’s face-paced world, all the customers are expecting instant answers. It...
Using human-centered innovation, AI, and SaaS to achieve a more effective last-mile delivery, while making a positive impact on the environment. A Personal Story — Where’s...
Everybody thinks they are smart enough to recognize a fake online agency when they see one, but scammers are getting more innovative every day. The recent...
Throughout 2020 and 2021, the pandemic has fundamentally altered how businesses communicate, both internally and with their customers. Some of the developments of the last two years...
After months (and months) of trying to ensure we can work from home and maintain a hybrid schedule — finally, we installed the SureCall Fusion Cell...
I don’t know about you, but it’s been a struggle for me to get things done this week. Why? Is it because the weather is warming...
As per McKinsey, 70% of digital transformation projects fail to meet their objectives. This is a concerning statistic, especially given enterprise transformation’s global frenzy, regardless of...
Inflation-Strapped Rideshare Drivers Get Cash Offer from Hyundai and Firefly. This is an IoT-meets-Advertising Startup Backed by Google Ventures. These types of cash offers will propel...
This year, employee engagement rates took a dip for the first time in years, falling to 34%. At the same time, the percentage of actively disengaged...
In the words of Maya Angelou, “Hate, it has caused a lot of problems in this world, but has not solved one yet.” While it’s normal...