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The Download: Amazon’s home-guarding robot, and covid’s violent legacy

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This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology.

Amazon has a new plan for its home robot Astro: to guard your life

The news: Amazon announced yesterday that its home robot, Astro, will be getting a slew of major updates aimed at further embedding it in homes—and in our daily lives.

The details: The new features offer more home monitoring. Astro will be able to watch pets and send a video feed of their activities to users, for example. But the robot will also be able to wander around the house to keep an eye on rooms and entry points. Amazon also announced a new collaboration between Astro and the Ring home security camera system designed to protect areas outside the home from possible break-ins. 

Why it matters: Ring’s approach to surveillance hasn’t been without controversy. It’s reasonable to ask whether combining Astro’s ability to roam around a house with Ring’s established surveillance system might create even more problems than either product did in their previous iterations. Read the full story.

—Tanya Basu

The pandemic created a “perfect storm” for Black women at risk of domestic violence

Starr Davis was smitten when she met a handsome stranger with flawless skin and a wide smile in March 2020. He was charming and persistent; but their whirlwind romance took a major turn when she fell pregnant. His aggressive behavior started to make her uncomfortable, but he was the father of her child.

He became physically abusive a few weeks after she moved in with him. He forbade her from setting foot outside, saying it was to protect her and their unborn child from covid. With no friends or close family nearby for support, she suffered in silence.

Covid seems to have made things worse for many women experiencing violence at home. Anti-domestic-violence advocates point to dramatic increases in calls to shelters and support groups, and many care workers say this increase in domestic violence seems to have disproportionately affected Black women like Davis. Read the full story.

—Chandra Thomas Whitfield

Podcast: AI births digital humans

In the latest episode of our podcast, In Machines We Trust, we dig into the world of digital twins: AI-powered replicas designed to capture the physical look and expressions of real humans. But although the entertainment industry is embracing them, they raise familiar, thorny questions about ownership and digital rights. Listen to it on Apple Podcasts, or wherever else you usually listen.

The must-reads

I’ve combed the internet to find you today’s most fun/important/scary/fascinating stories about technology.

1 Sweden has found a new leak in the Nord Stream pipeline
Russia is still denying any responsibility for attacking the gas pipeline, as the number of known leaks reaches four. (BBC)
+ Finding someone to blame is easier said than done. (Wired $)
+ The methane leak is likely to be the biggest ever, by far. (AP News)
+ The country’s tech imports have collapsed under sanctions. (Insider $)
+ Russia hasn’t been honest about the state of the pipeline for quite some time. (Slate $)

2 A bionic pancreas could solve one of the biggest challenges of diabetes
An algorithm takes over the arduous job of counting carbohydrates. (MIT Technology Review)

3 Crypto is still in crisis
Senior executives are still departing major firms, and investors are still wary. (Bloomberg $)
+ Do Kwon, the missing Terraform boss, has called the case against him ‘unfair.’ (Bloomberg $)
+ Crypto is weathering a bitter storm. Some still hold on for dear life. (MIT Technology Review)

4 A teenager died after a telehealth provider prescribed him antidepressants 
The company failed to obtain consent from the minor’s parents. (WSJ $)

5 China’s chipmakers are being investigated
Which is dealing the industry’s dreams of self-sufficiency a heavy blow. (FT $)
+ Corruption is sending shock waves through China’s chipmaking industry. (MIT Technology Review)
+ There are no chip reserves. (Vox)

6 What it’s like being trapped in a driverless car
The vehicles work pretty well—until they don’t. (NYT $)
+ The big new idea for making self-driving cars that can go anywhere. (MIT Technology Review)

7 How good bacteria can fight malnutrition
Food that rebalances malnourished microbiomes can help children to grow. (Economist $)
+ Choanoflagellates are tiny creatures that also harbor bacteria communities. (The Atlantic $)

8 Tech startups are helping to rebuild Bosnia
Its up-and-coming businesses want to reverse the war-scarred nation’s brain drain. (Rest of World)

9 TikTok is making it harder for record execs to discover new musicians
There’s plenty of chaff to separate from the wheat. (The Guardian)
+ A car-renting couple have been tracking their customers on the platform. (Motherboard)
+ Investors are growing tired of chasing TikTok-style social apps. (The Information $)

10 The CIA is investing in tech to resurrect mammoths 🦣
It uses CRISPR gene editing to create optimized genetic code. (Intercept)

Quote of the day

“Everything is possible if you’re brave.”

—Katherin Bestandig, a regular at the Bam Bam Beach Bitcoin Bar in Lagos, Portugal, describes her bold approach to investing in volatile cryptocurrency to the New York Times.

The big story

Why the balance of power in tech is shifting toward workers

February 2022

Something has changed for tech giants. Even as they continue to hold tremendous influence in our daily lives, a growing accountability movement has begun to check their power. Led in large part by tech workers themselves, a movement seeking reform of how these companies do business has taken on unprecedented momentum, particularly in the past year.

Concerns and anger over tech companies’ impact in the world is nothing new, of course. What’s changed is that workers are increasingly getting organized. Read the full story.

—Jane Lytvynenko

We can still have nice things

A place for comfort, fun and distraction in these weird times. (Got any ideas? Drop me a line or tweet ’em at me.)

+ Ever feel like you’re being watched?
+ It’s up to you, New York!
+ Forget the gym, all the coolest cats are bouldering these days.
+ Lizzo visiting the Library of Congress to play a priceless flute is the serotonin boost I needed today.
+ A helpful reminder that all on LinkedIn is not as it seems (thanks Beth!)



Tech

The hunter-gatherer groups at the heart of a microbiome gold rush

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The hunter-gatherer groups at the heart of a microbiome gold rush


The first step to finding out is to catalogue what microbes we might have lost. To get as close to ancient microbiomes as possible, microbiologists have begun studying multiple Indigenous groups. Two have received the most attention: the Yanomami of the Amazon rainforest and the Hadza, in northern Tanzania. 

Researchers have made some startling discoveries already. A study by Sonnenburg and his colleagues, published in July, found that the gut microbiomes of the Hadza appear to include bugs that aren’t seen elsewhere—around 20% of the microbe genomes identified had not been recorded in a global catalogue of over 200,000 such genomes. The researchers found 8.4 million protein families in the guts of the 167 Hadza people they studied. Over half of them had not previously been identified in the human gut.

Plenty of other studies published in the last decade or so have helped build a picture of how the diets and lifestyles of hunter-gatherer societies influence the microbiome, and scientists have speculated on what this means for those living in more industrialized societies. But these revelations have come at a price.

A changing way of life

The Hadza people hunt wild animals and forage for fruit and honey. “We still live the ancient way of life, with arrows and old knives,” says Mangola, who works with the Olanakwe Community Fund to support education and economic projects for the Hadza. Hunters seek out food in the bush, which might include baboons, vervet monkeys, guinea fowl, kudu, porcupines, or dik-dik. Gatherers collect fruits, vegetables, and honey.

Mangola, who has met with multiple scientists over the years and participated in many research projects, has witnessed firsthand the impact of such research on his community. Much of it has been positive. But not all researchers act thoughtfully and ethically, he says, and some have exploited or harmed the community.

One enduring problem, says Mangola, is that scientists have tended to come and study the Hadza without properly explaining their research or their results. They arrive from Europe or the US, accompanied by guides, and collect feces, blood, hair, and other biological samples. Often, the people giving up these samples don’t know what they will be used for, says Mangola. Scientists get their results and publish them without returning to share them. “You tell the world [what you’ve discovered]—why can’t you come back to Tanzania to tell the Hadza?” asks Mangola. “It would bring meaning and excitement to the community,” he says.

Some scientists have talked about the Hadza as if they were living fossils, says Alyssa Crittenden, a nutritional anthropologist and biologist at the University of Nevada in Las Vegas, who has been studying and working with the Hadza for the last two decades.

The Hadza have been described as being “locked in time,” she adds, but characterizations like that don’t reflect reality. She has made many trips to Tanzania and seen for herself how life has changed. Tourists flock to the region. Roads have been built. Charities have helped the Hadza secure land rights. Mangola went abroad for his education: he has a law degree and a master’s from the Indigenous Peoples Law and Policy program at the University of Arizona.

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Tech

The Download: a microbiome gold rush, and Eric Schmidt’s election misinformation plan

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The Download: a microbiome gold rush, and Eric Schmidt’s election misinformation plan


Over the last couple of decades, scientists have come to realize just how important the microbes that crawl all over us are to our health. But some believe our microbiomes are in crisis—casualties of an increasingly sanitized way of life. Disturbances in the collections of microbes we host have been associated with a whole host of diseases, ranging from arthritis to Alzheimer’s.

Some might not be completely gone, though. Scientists believe many might still be hiding inside the intestines of people who don’t live in the polluted, processed environment that most of the rest of us share. They’ve been studying the feces of people like the Yanomami, an Indigenous group in the Amazon, who appear to still have some of the microbes that other people have lost. 

But there is a major catch: we don’t know whether those in hunter-gatherer societies really do have “healthier” microbiomes—and if they do, whether the benefits could be shared with others. At the same time, members of the communities being studied are concerned about the risk of what’s called biopiracy—taking natural resources from poorer countries for the benefit of wealthier ones. Read the full story.

—Jessica Hamzelou

Eric Schmidt has a 6-point plan for fighting election misinformation

—by Eric Schmidt, formerly the CEO of Google, and current cofounder of philanthropic initiative Schmidt Futures

The coming year will be one of seismic political shifts. Over 4 billion people will head to the polls in countries including the United States, Taiwan, India, and Indonesia, making 2024 the biggest election year in history.

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Navigating a shifting customer-engagement landscape with generative AI

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Navigating a shifting customer-engagement landscape with generative AI


A strategic imperative

Generative AI’s ability to harness customer data in a highly sophisticated manner means enterprises are accelerating plans to invest in and leverage the technology’s capabilities. In a study titled “The Future of Enterprise Data & AI,” Corinium Intelligence and WNS Triange surveyed 100 global C-suite leaders and decision-makers specializing in AI, analytics, and data. Seventy-six percent of the respondents said that their organizations are already using or planning to use generative AI.

According to McKinsey, while generative AI will affect most business functions, “four of them will likely account for 75% of the total annual value it can deliver.” Among these are marketing and sales and customer operations. Yet, despite the technology’s benefits, many leaders are unsure about the right approach to take and mindful of the risks associated with large investments.

Mapping out a generative AI pathway

One of the first challenges organizations need to overcome is senior leadership alignment. “You need the necessary strategy; you need the ability to have the necessary buy-in of people,” says Ayer. “You need to make sure that you’ve got the right use case and business case for each one of them.” In other words, a clearly defined roadmap and precise business objectives are as crucial as understanding whether a process is amenable to the use of generative AI.

The implementation of a generative AI strategy can take time. According to Ayer, business leaders should maintain a realistic perspective on the duration required for formulating a strategy, conduct necessary training across various teams and functions, and identify the areas of value addition. And for any generative AI deployment to work seamlessly, the right data ecosystems must be in place.

Ayer cites WNS Triange’s collaboration with an insurer to create a claims process by leveraging generative AI. Thanks to the new technology, the insurer can immediately assess the severity of a vehicle’s damage from an accident and make a claims recommendation based on the unstructured data provided by the client. “Because this can be immediately assessed by a surveyor and they can reach a recommendation quickly, this instantly improves the insurer’s ability to satisfy their policyholders and reduce the claims processing time,” Ayer explains.

All that, however, would not be possible without data on past claims history, repair costs, transaction data, and other necessary data sets to extract clear value from generative AI analysis. “Be very clear about data sufficiency. Don’t jump into a program where eventually you realize you don’t have the necessary data,” Ayer says.

The benefits of third-party experience

Enterprises are increasingly aware that they must embrace generative AI, but knowing where to begin is another thing. “You start off wanting to make sure you don’t repeat mistakes other people have made,” says Ayer. An external provider can help organizations avoid those mistakes and leverage best practices and frameworks for testing and defining explainability and benchmarks for return on investment (ROI).

Using pre-built solutions by external partners can expedite time to market and increase a generative AI program’s value. These solutions can harness pre-built industry-specific generative AI platforms to accelerate deployment. “Generative AI programs can be extremely complicated,” Ayer points out. “There are a lot of infrastructure requirements, touch points with customers, and internal regulations. Organizations will also have to consider using pre-built solutions to accelerate speed to value. Third-party service providers bring the expertise of having an integrated approach to all these elements.”

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