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The Download: How AI capitalizes on catastrophe, and the Bitcoin cities of Central America

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This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology.

How the AI industry profits from catastrophe

It was meant to be a temporary side job—a way to earn some extra money. Oskarina Fuentes Anaya signed up for Appen, an AI data-labeling platform, when she was still in college studying to land a well-paid position in the oil industry.

But then the economy tanked in Venezuela. Inflation skyrocketed, and a stable job, once guaranteed, was no longer an option. Her side gig was now full time; the temporary now the foreseeable future.

Today Fuentes lives in Colombia, one of millions of Venezuelan migrants and refugees who have left their country in search of better opportunities. But she’s trapped at home—both by a chronic illness that developed after delayed access to health care and by opaque algorithms that dictate when she works and how much she earns.

Despite threats from Appen to retaliate against her, she chose to go on the record as a named source. She wants people to understand what her life is like to be a critical part of the global AI development pipeline yet for the beneficiaries of her work to also mistreat her and make her invisible. She wants the people who do this work to be seen. Read the full story

—Karen Hao and Andrea Paola Hernández

This is the second part of our series investigating AI colonialism, shining a light on how the technology is impoverishing the communities and countries that don’t have a say in its development. Parts 3 and 4 are coming later in the week, but you can read the first part here and Karen Hao’s introductory essay here.

Crypto millionaires are pouring money into Central America to build their own cities

El Salvador’s Conchagua Volcano, home to a lush ecotourism retreat amid its sun-dappled forest, is set to host a glittering new Bitcoin City, the country’s president announced in November 2021. A vast construction project to remodel virgin forest into a vibrant metropolis could soon be underway.

While some politicians and residents believe in crypto’s potential to jump-start the economy, others see history repeating itself. As El Salvador’s experiment takes shape in the form of Bitcoin City, a similar development is already underway in Honduras—but backlash from locals has put its future in jeopardy. Proponents hope to spawn a hundred more Bitcoin Cities, but others question who these projects are really for, and whether the countries serving as test beds will truly benefit. Read the full story.

—Laurie Clarke

Quote of the day

“Hugs for everyone!”

—A Disney employee celebrates costumed characters being able to hug Disneyland visitors after dropping its enforced no-hugs ban, according to The New York Times.

The must-reads

I’ve combed the internet to find you today’s most fun/important/scary/fascinating stories about technology.

1 Ukraine’s ‘internet army’ is pressurizing Western brands to exit Russia
And their campaigns seem to be working. (WSJ $)
+ More than one in four people in Ukraine have left their homes. (WSJ $)
+ The US and its allies are sending more weapons to Ukraine. (BBC)

2 What has the zero-covid policy taught China?
It’s saved countless lives, but it is becoming harder and harder to enforce. (The Atlantic $)
+ Moderna is optimistic that its new vaccine will offer better protection against variants. (NYT $)

3 NASA wants to charter a mission to Uranus
We know surprisingly little about the distant planet. (The Atlantic $)
+ Why have we been so focused on sending humans to Mars? (Slate $)
+ Maybe we should be sending robots instead of astronauts. (Wired $)

4 People are canceling their Netflix subscriptions in their droves
And sneakily sharing passwords between households. (Variety $)
+ Netflix may start running ads, too. (Hollywood Reporter)

5 Twitter may be preparing to turn down Elon Musk’s offer to buy it
Which would force him to reconsider his position. (WSJ $)
+ Regardless of the outcome, Musk’s proposition could ultimately be good for the company. (FT $)
+ A crypto billionaire wants to get involved, too. (Bloomberg $)
+ Here’s what making Twitter’s algorithm public could entail. (CNN

6 Maybe the tech bubble really is impenetrable after all
Or maybe we’re just bored of hearing it’s about to burst. (NYT $)
+ There may be trouble ahead for the UK’s startups. (The Times $)

7 Unmasking the woman behind the Libs of TikTok Twitter account 
A Brooklyn real estate agent has played an outsized role pushing hateful anti-LGBTQ+ narratives in the US. (WP $)

8 Getting sober is about more than just stopping drinking
Sober influencers are reframing our thinking around alcohol. That’s not always a positive thing. (Wired $) 
+ Does paying people to stop drinking keep them sober in the long-term? (Boston Globe $)

9 Why it’s so hard to build unbiased AI
For starters, bias is in the eye of the beholder. (Vox)
+ AI might reduce the number of car crashes. (NYT $)
+ Motorists using self-driving cars in the UK might soon be allowed to watch TV behind the wheel. (The Times $)

10 This Twitter account spots writers’ tics
Because you can’t keep repeating yourself. Or can you? (New Yorker $)

We can still have nice things

A place for comfort, fun and distraction in these weird times. (Got any ideas? Drop me a line or tweet ’em at me.)
+ Congratulations to TobyKeith, who at 21-years old has become the world’s oldest living dog.
+ Louis Theroux isn’t just an award-winning documentary maker. He also spits some sick bars (Thanks Tania!)
+ These easy recipes for sweet treats are speaking my language.
+ If you’re starting to worry about what to buy for Mother’s Day, this list is a great starting point.
+ The US government funded research into invisibility cloaks, which seems a worthwhile endeavor to me.
+ Would you consider talking your cat out on a leash?
+ The world’s oldest unopened Easter egg will make you grateful that Easter is over.

Tech

The hunter-gatherer groups at the heart of a microbiome gold rush

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The hunter-gatherer groups at the heart of a microbiome gold rush


The first step to finding out is to catalogue what microbes we might have lost. To get as close to ancient microbiomes as possible, microbiologists have begun studying multiple Indigenous groups. Two have received the most attention: the Yanomami of the Amazon rainforest and the Hadza, in northern Tanzania. 

Researchers have made some startling discoveries already. A study by Sonnenburg and his colleagues, published in July, found that the gut microbiomes of the Hadza appear to include bugs that aren’t seen elsewhere—around 20% of the microbe genomes identified had not been recorded in a global catalogue of over 200,000 such genomes. The researchers found 8.4 million protein families in the guts of the 167 Hadza people they studied. Over half of them had not previously been identified in the human gut.

Plenty of other studies published in the last decade or so have helped build a picture of how the diets and lifestyles of hunter-gatherer societies influence the microbiome, and scientists have speculated on what this means for those living in more industrialized societies. But these revelations have come at a price.

A changing way of life

The Hadza people hunt wild animals and forage for fruit and honey. “We still live the ancient way of life, with arrows and old knives,” says Mangola, who works with the Olanakwe Community Fund to support education and economic projects for the Hadza. Hunters seek out food in the bush, which might include baboons, vervet monkeys, guinea fowl, kudu, porcupines, or dik-dik. Gatherers collect fruits, vegetables, and honey.

Mangola, who has met with multiple scientists over the years and participated in many research projects, has witnessed firsthand the impact of such research on his community. Much of it has been positive. But not all researchers act thoughtfully and ethically, he says, and some have exploited or harmed the community.

One enduring problem, says Mangola, is that scientists have tended to come and study the Hadza without properly explaining their research or their results. They arrive from Europe or the US, accompanied by guides, and collect feces, blood, hair, and other biological samples. Often, the people giving up these samples don’t know what they will be used for, says Mangola. Scientists get their results and publish them without returning to share them. “You tell the world [what you’ve discovered]—why can’t you come back to Tanzania to tell the Hadza?” asks Mangola. “It would bring meaning and excitement to the community,” he says.

Some scientists have talked about the Hadza as if they were living fossils, says Alyssa Crittenden, a nutritional anthropologist and biologist at the University of Nevada in Las Vegas, who has been studying and working with the Hadza for the last two decades.

The Hadza have been described as being “locked in time,” she adds, but characterizations like that don’t reflect reality. She has made many trips to Tanzania and seen for herself how life has changed. Tourists flock to the region. Roads have been built. Charities have helped the Hadza secure land rights. Mangola went abroad for his education: he has a law degree and a master’s from the Indigenous Peoples Law and Policy program at the University of Arizona.

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The Download: a microbiome gold rush, and Eric Schmidt’s election misinformation plan

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The Download: a microbiome gold rush, and Eric Schmidt’s election misinformation plan


Over the last couple of decades, scientists have come to realize just how important the microbes that crawl all over us are to our health. But some believe our microbiomes are in crisis—casualties of an increasingly sanitized way of life. Disturbances in the collections of microbes we host have been associated with a whole host of diseases, ranging from arthritis to Alzheimer’s.

Some might not be completely gone, though. Scientists believe many might still be hiding inside the intestines of people who don’t live in the polluted, processed environment that most of the rest of us share. They’ve been studying the feces of people like the Yanomami, an Indigenous group in the Amazon, who appear to still have some of the microbes that other people have lost. 

But there is a major catch: we don’t know whether those in hunter-gatherer societies really do have “healthier” microbiomes—and if they do, whether the benefits could be shared with others. At the same time, members of the communities being studied are concerned about the risk of what’s called biopiracy—taking natural resources from poorer countries for the benefit of wealthier ones. Read the full story.

—Jessica Hamzelou

Eric Schmidt has a 6-point plan for fighting election misinformation

—by Eric Schmidt, formerly the CEO of Google, and current cofounder of philanthropic initiative Schmidt Futures

The coming year will be one of seismic political shifts. Over 4 billion people will head to the polls in countries including the United States, Taiwan, India, and Indonesia, making 2024 the biggest election year in history.

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Navigating a shifting customer-engagement landscape with generative AI

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Navigating a shifting customer-engagement landscape with generative AI


A strategic imperative

Generative AI’s ability to harness customer data in a highly sophisticated manner means enterprises are accelerating plans to invest in and leverage the technology’s capabilities. In a study titled “The Future of Enterprise Data & AI,” Corinium Intelligence and WNS Triange surveyed 100 global C-suite leaders and decision-makers specializing in AI, analytics, and data. Seventy-six percent of the respondents said that their organizations are already using or planning to use generative AI.

According to McKinsey, while generative AI will affect most business functions, “four of them will likely account for 75% of the total annual value it can deliver.” Among these are marketing and sales and customer operations. Yet, despite the technology’s benefits, many leaders are unsure about the right approach to take and mindful of the risks associated with large investments.

Mapping out a generative AI pathway

One of the first challenges organizations need to overcome is senior leadership alignment. “You need the necessary strategy; you need the ability to have the necessary buy-in of people,” says Ayer. “You need to make sure that you’ve got the right use case and business case for each one of them.” In other words, a clearly defined roadmap and precise business objectives are as crucial as understanding whether a process is amenable to the use of generative AI.

The implementation of a generative AI strategy can take time. According to Ayer, business leaders should maintain a realistic perspective on the duration required for formulating a strategy, conduct necessary training across various teams and functions, and identify the areas of value addition. And for any generative AI deployment to work seamlessly, the right data ecosystems must be in place.

Ayer cites WNS Triange’s collaboration with an insurer to create a claims process by leveraging generative AI. Thanks to the new technology, the insurer can immediately assess the severity of a vehicle’s damage from an accident and make a claims recommendation based on the unstructured data provided by the client. “Because this can be immediately assessed by a surveyor and they can reach a recommendation quickly, this instantly improves the insurer’s ability to satisfy their policyholders and reduce the claims processing time,” Ayer explains.

All that, however, would not be possible without data on past claims history, repair costs, transaction data, and other necessary data sets to extract clear value from generative AI analysis. “Be very clear about data sufficiency. Don’t jump into a program where eventually you realize you don’t have the necessary data,” Ayer says.

The benefits of third-party experience

Enterprises are increasingly aware that they must embrace generative AI, but knowing where to begin is another thing. “You start off wanting to make sure you don’t repeat mistakes other people have made,” says Ayer. An external provider can help organizations avoid those mistakes and leverage best practices and frameworks for testing and defining explainability and benchmarks for return on investment (ROI).

Using pre-built solutions by external partners can expedite time to market and increase a generative AI program’s value. These solutions can harness pre-built industry-specific generative AI platforms to accelerate deployment. “Generative AI programs can be extremely complicated,” Ayer points out. “There are a lot of infrastructure requirements, touch points with customers, and internal regulations. Organizations will also have to consider using pre-built solutions to accelerate speed to value. Third-party service providers bring the expertise of having an integrated approach to all these elements.”

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