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The Download: unpacking OpenAI Q* hype, and X’s financial woes

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This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology.

Unpacking the hype around OpenAI’s rumored new Q* model

Ever since last week’s dramatic events at OpenAI, the rumor mill has been in overdrive about why the company’s board tried to oust CEO Sam Altman.

While we still don’t know all the details, there have been reports that researchers at OpenAI had made a “breakthrough” in AI that alarmed staff members. The claim is that they came up with a new way to make powerful AI systems and had created a new model, called Q* (pronounced Q star), that was able to perform grade-school level math.

Some at OpenAI reportedly believe this could be a breakthrough in the company’s quest to build artificial general intelligence, a much-hyped concept of an AI system that is smarter than humans.

So what’s actually going on? And why is grade-school math such a big deal? Our senior AI reporter Melissa Heikkilä called some experts to find out how big of a deal any such breakthrough would really be. Here’s what they had to say.

This story is from The Algorithm, our weekly newsletter giving you the inside track on all things AI. Sign up to receive it in your inbox every Monday.

The must-reads

I’ve combed the internet to find you today’s most fun/important/scary/fascinating stories about technology.

1 X is hemorrhaging millions in advertising revenue 
Internal documents show the company is in an even worse position than previously thought. (NYT $)
+ Misinformation ‘super-spreaders’ on X are reportedly eligible for payouts from its ad revenue sharing program. (The Verge)
It’s not just you: tech billionaires really are becoming more unbearable. (The Guardian)
 
2 The brakes seem to now be off on AI development 
With Sam Altman’s return to OpenAI, the ‘accelerationists’ have come out on top. (WSJ $)
Inside the mind of OpenAI’s chief scientist, Ilya Sutskever. (MIT Technology Review)
 
3 How Norway got heat pumps into two-thirds of its households
Mostly by making it the cheaper choice for people. (The Guardian)
Everything you need to know about the wild world of heat pumps. (MIT Technology Review)
 
4 How your social media feeds shape how you see the Israel-Gaza war
Masses of content are being pumped out, rarely with any nuance or historical understanding. (BBC)
China tried to keep kids off social media. Now the elderly are hooked. (Wired $)
 
5 US regulators have surprisingly little scope to enforce Amazon’s safety rules
As demonstrated by the measly $7,000 fine issued by Indiana after a worker was killed by warehouse machinery. (WP $)
 
6 How Ukraine is using advanced technologies on the battlefield 
The Pentagon is using the conflict as a testbed for some of the 800-odd AI-based projects it has in progress. (AP $)
Why business is booming for military AI startups. (MIT Technology Review)
 
7 Shein is trying to overhaul its image, with limited success
Its products seem too cheap to be ethically sourced—and it doesn’t take kindly to people pointing that out. (The Verge)
+ Why my bittersweet relationship with Shein had to end. (MIT Technology Review)
 
8 Every app can be a dating app now 💑
As people turn their backs on the traditional apps, they’re finding love in places like Yelp, Duolingo and Strava. (WSJ $)
+ Job sharing apps are also becoming more popular. (BBC)
 
9 People can’t get enough of work livestreams on TikTok
It’s mostly about the weirdly hypnotic quality of watching people doing tasks like manicures or frying eggs. (The Atlantic $)
 
10 A handy guide to time travel in the movies
Whether you prioritize scientific accuracy or entertainment value, this chart has got you covered. (Ars Technica)

Quote of the day

“It’s in the AI industry’s interest to make people think that only the big players can do this—but it’s not true.”

—Ed Newton-Rex, who just resigned as VP of audio at Stability.AI, says the idea that generative AI models can only be built by scraping artists’ work is a myth in an interview with The Next Web

The big story

The YouTube baker fighting back against deadly “craft hacks”

rainbow glue coming out of a hotglue gun onto a toothbrush, surrounded by caution tape

STEPHANIE ARNETT/MITTR | ENVATO, GETTY

September 2022

Ann Reardon is probably the last person you’d expect to be banned from YouTube. A former Australian youth worker and a mother of three, she’s been teaching millions of subscribers how to bake since 2011. 

However, more recently, Reardon has been using her platform to warn people about dangerous new “craft hacks” that are sweeping YouTube, such as poaching eggs in a microwave, bleaching strawberries, and using a Coke can and a flame to pop popcorn.

Reardon was banned because she got caught up in YouTube’s messy moderation policies. In doing so, she exposed a failing in the system: How can a warning about harmful hacks be deemed dangerous when the hack videos themselves are not? Read the full story.

—Amelia Tait

We can still have nice things

A place for comfort, fun and distraction to brighten up your day. (Got any ideas? Drop me a line or tweet ’em at me.)

+ London’s future skyline is looking increasingly like New York’s.
+ Whovians will never agree on who has the honor of being the best Doctor.
+ How to get into mixing music like a pro.
+ This Japanese sea worm has a neat trick up its sleeve—splitting itself in two in the quest for love.
+ Did you know there’s a mysterious tunnel under Seoul?



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The hunter-gatherer groups at the heart of a microbiome gold rush

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The hunter-gatherer groups at the heart of a microbiome gold rush


The first step to finding out is to catalogue what microbes we might have lost. To get as close to ancient microbiomes as possible, microbiologists have begun studying multiple Indigenous groups. Two have received the most attention: the Yanomami of the Amazon rainforest and the Hadza, in northern Tanzania. 

Researchers have made some startling discoveries already. A study by Sonnenburg and his colleagues, published in July, found that the gut microbiomes of the Hadza appear to include bugs that aren’t seen elsewhere—around 20% of the microbe genomes identified had not been recorded in a global catalogue of over 200,000 such genomes. The researchers found 8.4 million protein families in the guts of the 167 Hadza people they studied. Over half of them had not previously been identified in the human gut.

Plenty of other studies published in the last decade or so have helped build a picture of how the diets and lifestyles of hunter-gatherer societies influence the microbiome, and scientists have speculated on what this means for those living in more industrialized societies. But these revelations have come at a price.

A changing way of life

The Hadza people hunt wild animals and forage for fruit and honey. “We still live the ancient way of life, with arrows and old knives,” says Mangola, who works with the Olanakwe Community Fund to support education and economic projects for the Hadza. Hunters seek out food in the bush, which might include baboons, vervet monkeys, guinea fowl, kudu, porcupines, or dik-dik. Gatherers collect fruits, vegetables, and honey.

Mangola, who has met with multiple scientists over the years and participated in many research projects, has witnessed firsthand the impact of such research on his community. Much of it has been positive. But not all researchers act thoughtfully and ethically, he says, and some have exploited or harmed the community.

One enduring problem, says Mangola, is that scientists have tended to come and study the Hadza without properly explaining their research or their results. They arrive from Europe or the US, accompanied by guides, and collect feces, blood, hair, and other biological samples. Often, the people giving up these samples don’t know what they will be used for, says Mangola. Scientists get their results and publish them without returning to share them. “You tell the world [what you’ve discovered]—why can’t you come back to Tanzania to tell the Hadza?” asks Mangola. “It would bring meaning and excitement to the community,” he says.

Some scientists have talked about the Hadza as if they were living fossils, says Alyssa Crittenden, a nutritional anthropologist and biologist at the University of Nevada in Las Vegas, who has been studying and working with the Hadza for the last two decades.

The Hadza have been described as being “locked in time,” she adds, but characterizations like that don’t reflect reality. She has made many trips to Tanzania and seen for herself how life has changed. Tourists flock to the region. Roads have been built. Charities have helped the Hadza secure land rights. Mangola went abroad for his education: he has a law degree and a master’s from the Indigenous Peoples Law and Policy program at the University of Arizona.

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The Download: a microbiome gold rush, and Eric Schmidt’s election misinformation plan

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The Download: a microbiome gold rush, and Eric Schmidt’s election misinformation plan


Over the last couple of decades, scientists have come to realize just how important the microbes that crawl all over us are to our health. But some believe our microbiomes are in crisis—casualties of an increasingly sanitized way of life. Disturbances in the collections of microbes we host have been associated with a whole host of diseases, ranging from arthritis to Alzheimer’s.

Some might not be completely gone, though. Scientists believe many might still be hiding inside the intestines of people who don’t live in the polluted, processed environment that most of the rest of us share. They’ve been studying the feces of people like the Yanomami, an Indigenous group in the Amazon, who appear to still have some of the microbes that other people have lost. 

But there is a major catch: we don’t know whether those in hunter-gatherer societies really do have “healthier” microbiomes—and if they do, whether the benefits could be shared with others. At the same time, members of the communities being studied are concerned about the risk of what’s called biopiracy—taking natural resources from poorer countries for the benefit of wealthier ones. Read the full story.

—Jessica Hamzelou

Eric Schmidt has a 6-point plan for fighting election misinformation

—by Eric Schmidt, formerly the CEO of Google, and current cofounder of philanthropic initiative Schmidt Futures

The coming year will be one of seismic political shifts. Over 4 billion people will head to the polls in countries including the United States, Taiwan, India, and Indonesia, making 2024 the biggest election year in history.

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Navigating a shifting customer-engagement landscape with generative AI

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Navigating a shifting customer-engagement landscape with generative AI


A strategic imperative

Generative AI’s ability to harness customer data in a highly sophisticated manner means enterprises are accelerating plans to invest in and leverage the technology’s capabilities. In a study titled “The Future of Enterprise Data & AI,” Corinium Intelligence and WNS Triange surveyed 100 global C-suite leaders and decision-makers specializing in AI, analytics, and data. Seventy-six percent of the respondents said that their organizations are already using or planning to use generative AI.

According to McKinsey, while generative AI will affect most business functions, “four of them will likely account for 75% of the total annual value it can deliver.” Among these are marketing and sales and customer operations. Yet, despite the technology’s benefits, many leaders are unsure about the right approach to take and mindful of the risks associated with large investments.

Mapping out a generative AI pathway

One of the first challenges organizations need to overcome is senior leadership alignment. “You need the necessary strategy; you need the ability to have the necessary buy-in of people,” says Ayer. “You need to make sure that you’ve got the right use case and business case for each one of them.” In other words, a clearly defined roadmap and precise business objectives are as crucial as understanding whether a process is amenable to the use of generative AI.

The implementation of a generative AI strategy can take time. According to Ayer, business leaders should maintain a realistic perspective on the duration required for formulating a strategy, conduct necessary training across various teams and functions, and identify the areas of value addition. And for any generative AI deployment to work seamlessly, the right data ecosystems must be in place.

Ayer cites WNS Triange’s collaboration with an insurer to create a claims process by leveraging generative AI. Thanks to the new technology, the insurer can immediately assess the severity of a vehicle’s damage from an accident and make a claims recommendation based on the unstructured data provided by the client. “Because this can be immediately assessed by a surveyor and they can reach a recommendation quickly, this instantly improves the insurer’s ability to satisfy their policyholders and reduce the claims processing time,” Ayer explains.

All that, however, would not be possible without data on past claims history, repair costs, transaction data, and other necessary data sets to extract clear value from generative AI analysis. “Be very clear about data sufficiency. Don’t jump into a program where eventually you realize you don’t have the necessary data,” Ayer says.

The benefits of third-party experience

Enterprises are increasingly aware that they must embrace generative AI, but knowing where to begin is another thing. “You start off wanting to make sure you don’t repeat mistakes other people have made,” says Ayer. An external provider can help organizations avoid those mistakes and leverage best practices and frameworks for testing and defining explainability and benchmarks for return on investment (ROI).

Using pre-built solutions by external partners can expedite time to market and increase a generative AI program’s value. These solutions can harness pre-built industry-specific generative AI platforms to accelerate deployment. “Generative AI programs can be extremely complicated,” Ayer points out. “There are a lot of infrastructure requirements, touch points with customers, and internal regulations. Organizations will also have to consider using pre-built solutions to accelerate speed to value. Third-party service providers bring the expertise of having an integrated approach to all these elements.”

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