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What is SaaS Security? Benefits, Challenges, and Best Practices



SaaS Diagram

In today’s world, technology dominates everything from the simplest to the most complex of activities. Software is undoubtedly the primary need of the market. Most organizations are trending towards cloud and multi-cloud implementations.

This move is not surprising since many are shifting to working remotely, and cloud computing has its share of benefits and challenges. 

What is SaaS?

Caption: Conceptual Diagram of SaaS platform (Source: Researchgate)

Software-as-a-Service (SaaS) is typically an on-demand, cloud-based software delivery service model. Besides, it is also a cloud-based way of delivering software and apps. If you choose to subscribe to this model, you can access apps without hosting them in-house; users don’t install or run the software on their devices.

As long as you have an internet-connected device, you can access the SaaS framework no matter where you are. This is especially useful for teams working remotely across the globe. Therefore, the managers looking to increase the productivity of their remote teams. 

Organizations don’t need to build infrastructure and maintain it to provide the necessary apps to the staff. In brief, SaaS helps businesses grow faster in a tech-friendly world.

Benefits of SaaS

SaaS Expenditure
Caption: Global public cloud application SaaS applications end-user spending worldwide – 2015 to 2022 (Source: Statista)

The future of the global SaaS is bright, and its adoption is expected to grow. This encouraging growth is due to:

  • Scalable resources – Organizations can upscale or downscale resources on-demand, as and when needed. 
  • Pay only what you use – Since organizations purchase on an as-needed basis, they only pay for what they use.
  • Quick and easy adoption – There’s no waiting period. Organizations can gain access instantly and provision employees. This is unlike on-site applications that need more time to deploy. 
  • Monthly or yearly subscription fees – These are relatively cheaper, making it an economical choice for growing businesses.
  • Updates and maintenance – These are all handled by the SaaS provider, relieving the organization to focus on other pressing matters.
  • No infrastructure or staff costs – You’re going in remotely; you can access the SaaS platform from a web browser 24/7. You don’t need to pay for any in-house hardware and software licenses; Also, no need to hire much on-site staff to maintain and support either the infrastructure or software. 
  • Application Programming Interface (API) integration – SaaS can easily integrate with other software via standard APIs.
  • Security – SaaS providers invest heavily in security, for instance by distributing servers across multiple geographical locations with automated backups.

Understanding the need for SaaS security

Shared SaaS Responsibility
Caption: Shared responsibilities for security in the cloud, software-as-a-service (SaaS). (Source: McAfee)

Many SaaS providers host and provide SaaS services, security, and maintenance to their users. SaaS security is typically cloud-based security designed to protect all software and data that the service carries. It’s a set of best practices that organizations that store data in the cloud put in place to secure their information. The SaaS provider is expected to secure the platform, network, apps, operating system, and whole infrastructure. 

Although SaaS security is the provider’s sole responsibility, both the customer and the service provider share equal responsibilities. Both are required to adhere to SaaS security guidelines by the National Cyber Security Center (NCSC) in the UK, for example. 

Cybercriminals tend to target SaaS environments because they have a large amount of confidential data. Data safety and integrity will compromise in the event of a security breach. Data safety and integrity will compromise in the event of a security breach. This can translate into massive financial loss. You don’t need us to remind you of the consequences. Any hacker successfully gains access to a SaaS environment; spells disaster of the highest degree.

So, if vendors are not delivering up to par services at all times, you might end up experiencing service disruptions or security breaches often. Therefore, before you sign up for any SaaS service, read the Service Level Agreement (SLA) thoroughly and throw the questions to the provider.

Businesses must ensure that they are carrying out the best practices. If not, businesses will fail, not to mention the many legal implications that will follow suit. Simply put, organizations that utilize the SaaS model must prioritize SaaS security. It involves not just the practical aspect of securing the environment but ensuring proper certifications are in place.

SaaS security challenges

SaaS Security Cocerns
Caption: SaaS application security concerns worldwide in 2019 (Source: Statista)

There is a range of challenges that SaaS brings to the table:


As explained, SaaS resides in the cloud and caters to various teams across an organization and sometimes across the globe. SaaS applications are heavily used across the board by tons of users. All users are at different levels, holding different roles, not to mention varying levels of technical knowledge. 

It makes SaaS applications tricky even for specialist security teams to grasp.


This is a common problem that occurs in an organization, be it when it comes to SaaS or onsite applications. The organization is hard to move forward because of the limited interaction between teams. Breakdowns in communication can also often be the root cause of security issues.


Often, teams have their own goals and functions, respectively. Unfortunately, most emphasize functionality and business requirements, rather than security. But, there is a real need to balance both business and security needs on an ongoing basis. This is a huge challenge that requires regularly educating your teams.

Less control

Businesses that opt for SaaS have to rely on third-party vendors to deliver secured services. Even though providers throw in everything to ensure top-notch security and operation, in reality, there will be times when there’ll be service disruption. Businesses don’t have complete control and rely on the providers for continuous uptime.

Performance issues

You usually don’t experience performance issues with cloud services. When a server shuts down, another will kick in and ensure the service will not be disrupted. Yet, you may experience some performance issues if located far from data centers. Therefore, check with your provider on their data center locations before signing up.

SaaS best practices

It is a good move to migrate your systems and processes to SaaS. But first, you need to take into consideration both your organization’s existing requirements and SaaS-specific security requirements as well. 

Here are some cloud security best practices that you can upkeep to help the situation:

1. Access management and control

When offering cloud-based applications to users, your users require a means to log in to access the software. Only people with the proper permissions can access to suitable applications on the cloud. You can use a Virtual Private Network (VPN) to protect the user’s privacy and secure the communication channel.

Besides, you can consider using extra security features like multi-factor authentication (MFA) or other more robust authentication methods. 

The system needs to take into consideration any data requirements and workflow assignments as well.

2. Data Protection

Users communicate with SaaS applications via tons of established channels. These channels must be secured using encryption and other security tools, keeping all data safe from prying eyes. Transport Layer Security (TLS) is a widely adopted security protocol to encrypt and protect data in transit.

Also, data at rest in your servers and databases must be encrypted to ensure that it’s safe from hackers. Only by ensuring data security via adequate security measures, especially for sensitive data, can they be deployed for use. Interestingly, you can also consider SaaS-based security solutions for your cloud infrastructure.

A SaaS provider should provide client and server-side encryption with security management. It needs to complete full audit trails, especially if any hardware is deployed on-premises.

It’s good practice for you, as the customer, to control the encryption keys. Protect ALL data by encrypting in transit and at rest, to prevent a data breach. Remember that ransomware is common today and backup lifecycles may not be enough protection.

You can also design data access policies that Data Loss Prevention (DLP) enforces. This, along with technology, effectively safeguards data in cloud applications, as well as at endpoints.

3. Use antivirus/anti-malware

Deploy the necessary advanced antivirus/anti-malware programs to protect from phishing and any cyberattacks. Such programs have behavioral analytics and real-time threat intelligence to help detect and block attacks and malicious files from spreading through cloud email and file-sharing applications.

4. CASB tools

McAfee MVISION Cloud
Caption: McAfee MVISION Cloud for Office 365 (Source: McAfee)

Cloud Access Security Broker, aka CASB, is cloud-hosted software or on-site software/ hardware that functions as the intermediary between users and SaaS providers. It’s used to give you much-needed visibility. It enables you to extend the reach of your organization’s security policies from the on-site infrastructure to the cloud. You’re also allowed to design new policies specific to cloud use, too. 

CASB typically serves as a policy enforcement center. It combines various types of security policies in the cloud so that businesses can safely use the cloud. Also, take some time to look into any shortcomings in the SaaS provider’s security features, as you can use CASB tools to help address these.

CASB tools can help remove any security misconfigurations and correct high-risk user activity applications. Furthermore, they can also detect any unauthorized usage of cloud services, track users’ access, and control cloud services based on user, device, and application.

Pay attention to the various CASB deployment modes and choose the best one that fits your organization.

5. Monitoring

Like any other technology security, frequent updates are crucial. As such, SaaS providers must update their standardized Virtual Machine (VM) images and software. You must monitor and track all SaaS usage. Likely, information can prove helpful to detect any abnormalities or unexpected behavior.

Examine the data collated from tools like CASBs. Analyze the logs provided by the SaaS provider. Be proactive, especially when it comes to security. Use a combination of automation and manual tools within the SaaS management systems, along with systematic risk management. So that you can keep in touch with any evolving SaaS usage, unexpected behavior, or anything suspicious.

These measures are essential to ensure that users use SaaS safely while you always stay ahead and on top of things.

6. Network control

It is important to have security group control configured to access specific instances across the network. This can include jump servers and Network Access Control Lists (NACL). Controlling at the network level provides an additional layer of security for virtual private clouds. This acts as a firewall to control and track traffic to and from the subnets.

Such control at the network layer helps filter dangerous or suspicious traffic. This is done based on a pre-configured set of rules about the permitted types of traffic on the network. On top of that, some even implement higher protection such as prevention systems (IDS/IPS); these watch for suspicious traffic even after the firewall. 

7. Proper governance and incident management

This means putting in place the necessary Standard Operating Procedures (SOPs) for all types of incidents. Likewise, they have to capture, note, report and track to closure. The SOPs should cover the investigation procedures even for any potential security breaches.

8. Scalability and reliability

Many go for SaaS because of its capability to do vertical and horizontal scaling. The size of the server restricts the former while the latter focuses on the means to connect multiple hardware or software entities so that they can still function as a single unit. To cater for this, a SaaS provider must have sufficient redundancy in the infrastructure to ensure continuity of service. 

This is a best practice that all SaaS providers should have in place. Last but not least, there should be a reliable Disaster Recovery Plan (DRP) in place to mitigate any disasters.


Cloud computing will evolve with time and will gain even bigger momentum in the future. SaaS technology promises you a more agile performance and higher scalability at lower costs. As such, business will prefer the SaaS framework.

With the right technology deployed and best practices in place, SaaS can be a serious contender, far better and more secure than on-site applications, even for those in critical financial and regulatory areas. There are ways to overcome SaaS challenges and help your business grow with time.


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Beh always shares her thoughts and experiences on the Internet. As a digital marketer, she loves to meet and build relationships with different people. Reach out to her on LinkedIn or WebRevenue.

Image Credit: Inner post images provided by the author; Thank you!

Top Image Credit: Tima Miroshnichenko; Pexels; Thank you!

Pui Mun Beh

Beh always shares her thoughts and experiences on the Internet. As a digital marketer, she loves to meet and build relationships with different people. Reach out to her on LinkedIn or WebRevenue.


More Holiday Gift Ideas 2022



riemot Men's Snow Boots

Here are a few more items for your holiday list that might make you the hero of your holiday gift-giving. Does everyone in your household put their items on the Amazon list — and then makes you pick off of that list? It’s a good idea.

But where are all the surprises for the holidays we used to have? I DO want to be surprised with something wonderful — but I don’t want to be surprised with something I have to take back.

Today — I asked the same thing of each person who came into work, “What gift do you want for the holidays?” I have not tried all of these items — but I got some great descriptions of the items I don’t have — and there was some definite note taking and longing for the gifts on this list.

Winter boots are at the top — but the rest of the items are not in any particular order.  Please find something your loved ones will appreciate — and order early so no one will be disappointed on your special day.

riemot Men’s Snow Boots

Okay, I haven’t tried these, but several men in the office have. They are “extremely” long-lasting and are great for working outdoors or for snowmobiling, ice-fishing, and any weekend-outdoor adventures. These riemot boots are waterproof and slip-resistant.


riemot Men's Slip On
riemot Men’s Slip On

The guys said for convenience — this slip-on is the boot to get. For easy off and on when you have to hurry with your own outfitting because you have to help a girlfriend or kid — these boots are easy on and easy off. Waterproof, comfortable, and anti-slip, and long-wearing. One man said to say his boots are “still comfortable and new looking after many years of wear.”

Knixmax Women's Snow
Knixmax Women’s Snowboot

These boots are really classy — I have a pair that I wore all last winter out in the wilds. They are toasty warm on the toes, and these boots are not clunky and awkward to walk in — you don’t feel like Big Foot wearing them around. They look good and feel good. Fur-lined and waterproof.

gosun power 550 power bank
gosun power 550 power bank

Deliver power where and when needed with GoSun Power 550, a compact solar generator packed with energy to run your essential devices like Cameras, Lights, Laptops, and CPAP machines. Plus, it’s optimized to power GoSun’s full line of super-efficient appliances. I’m getting this to run my c-pap if needed — when I’m away from power. Has temperature control, heat dissipation, voltage stabilizer, and Smart BMS.

fungies Mushroom Gummies
fungies Mushroom Gummies

My friends — you’ll want to hop on the eatfungies blog and read all about this interesting way to manage many health issues. The Reishi Mushroom helps relieve stress and inflammation and is used for sleep, increasing sleep time and quality. The well-known Lion’s Mane functional mushroom, with its long history of use to improve memory and promote nerve and brain health is available in a gummy. There are many uses for these easy-to-use gummies

Men's Colorful Perfomance Crew Socks
Men’s Colorful Performance Crew Socks

Men’s performance crew socks bring you the best in comfort and durability; the 3 Pair Infrared Technology Cushion Crew socks are powered by Infrared Technology. Infrared ceramic crystals are ground & permanently infused into the polymer yarn used.  When combined with your body’s natural heat, it forms infrared energy, which improves circulation and speeds up healing and tissue regeneration. Seamless toe comfort and mesh venting improved air movement — get thee cushioned for added comfort and support.

Holiday Bobo Guru Nanda
Holiday Bobo Guru Nanda

The Bobo Guru Nanda is a two-in-one humidifier and essential oil diffuser — ideal for large and small spaces. Very quiet using ultrasonicc wave technology to circulate moisturized air for up to 22 hours at a time. Use it with the 100% pure and natural essential oils to enjoy the full therapeutic benefits of aromatherapy.

Poshmamma Oral Routine Kit 2.0
Poshmamma Oral Routine Kit 2.0

The Poshmamma Oral Routine Kit trains you in oral routines — excellent oral routine has long been known as the key to overall good health. The kit includes: 1x Coconut Mint Oil Pulling; 1x Dental Guru 6pk Healthy Gums Toothbrush (Butter on Gums Toothbrush); 1x Water Flosser; 1x Dual Barrel Mouthwash; 1x Concentrated Mouthwash.

Mounia Hair Care System
Mounia Hair Care System

Mounia is a hair care system. Right now you get a free scalp massager with every purchase. The proprietary repair technology is featured in every product. By combining the ancient Moroccan haircare techniques with modern technology, you’ll have the best science-backed haircare system on the market.

Zum by Indigo Wild
Zum by Indigo Wild

You will want to hop on the Zum by Indigo Wild site and choose your lovely scents — try them all. All natural plant oils — plus the olive, coconut and castor oils carry next-level hydration. Infused with essential oils that are mood-boosting all day — morning, noon, and night. You can even get Zum in a bar and a mist.

WEGYM Rally X3 Resistance Bands
WEGYM Rally X3 Resistance Bands

You’ll love the easy, straight forward workout the WEGYM Rally X3 resistance bands can bring you. This set is backed by the industry’s leading sport’s science and data. You receive a full-body workout! Build your muscles, improve mobility and flexibility — and you can easily track your progress. Built to last — and will build you to last too.

Nexar Pro GPS Dash Cams
Nexar Pro GPS Dash Cams

The Nexar Pro GPS Dash Cams are a game changer. You’ll love the features of each cam. You set the cam up on your phone. You’ve come out of an event (or the grocery store, yo) and can’t remember where you parked? Nexar can show you your parking location and then navigate you directly to your car. Easy-peasy, open app or just ask Siri to be guided.

VANKYO Performance HD Projector
VANKYO Performance HD Projector

No question, any VANKYO projector you pick will be the one you’ll want. Easy set up, beautiful color enhancement. VANKYO Performance V700W 1080P Full HD Livehouse Projector with 420 ANSI Lumen, Dual 5W/4ohm Dolby Audio Speakers, Bidirectional Bluetooth 5.1. Great Gift.


Seriously, the photo doesn’t do the Crossrope justice. These are beautiful, well-balanced jump ropes. Fun to use with your partner, friends, or even your kids — though this isn’t a kids’ jump rope. Jump roping has long been known as one of the best all-over exercises you can do for your health. I like it because you can stick this rope in your suitcase. You can feel the difference in your health — fast.

Teracube Thrive Kid Phone
Teracube Thrive Kid Phone

With the Teracube Thrive, you now have choices in kid phones. When to give your kids a phone is a big issue for parents these days. This phone for kids has parental monitoring and built-in restrictions on social media, gaming, and other apps that parents may worry about.

Waffle Bath Bundle
Waffle Bath Bundle

Luxurious to the touch, ultra-absorbent, and ideal for stepping out of the shower, this bundle includes 2 Waffle Bath Towels, 2 Waffle Hand Towels, and 4 Waffle Wash Cloths, all from our Waffle Bath Collection by CozyEarth. Made from 40% Premium Viscose from Bamboo fabric and 60% Cotton, this unique blend is extremely soft for spa-like comfort.

Inner Article Image Credit: Taken from the Professional Photos on the Product Sites. Thank you!

Featured Image Credit: Photo by Karolina Grabowska; Pexels; Thank you!

Deanna Ritchie

Deanna Ritchie

Managing Editor at ReadWrite

Deanna is the Managing Editor at ReadWrite. Previously she worked as the Editor in Chief for Startup Grind and has over 20+ years of experience in content management and content development.

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Things to Keep in Mind Before Launching an Online Course



Sourav Sharma

Within the last few years, the paradigm of traditional education has shifted radically. Being physically present in a classroom is no longer the only way to learn.

Now with the advent of the internet and new technology, you can get an excellent education wherever and anywhere you choose — as long as you have access to the internet.

In education, we are in the midst of a new era: the internet revolution

So if one wants to build a successful online course, one should keep certain things in mind.

Mining yourself

First, you need to be educated in the field you want to teach. Get validated in that field. What have you determined to teach and where is your stronghold? For that, you have to make a note of certain things that would form the foundation in designing your course, such as :

  • Find your area of interest. Your course should be dedicated to something you love. Your content will be less engaging if you fail to connect with it. And due to a lack of interest, your way of content delivery might be too dull for your students. So, find the area in which you are keen to work.
  • List your skills. Make a list of the skills you possess. This gives you a clear idea of your area of expertise.
  • Experience and achievements. One’s experience and achievements reflect how well they have practiced the skills and how good they are in applying them.

Now you can filter out the courses you can provide and then find the audience for it. The next step is talking about the audience. But before moving on to your course, keep in mind that the audience might not want the things you like or the area in which you are good.

Identify your target audience and their needs

No one will purchase a course just because you have an interest in making it. One would only buy it if and only if it could add value to their life. So, find who is the target audience for your content and is. Is there enough market demand for it? You must study who would want your course because finding a way to make your course profitable to you matters and will motivate you to do better and provide finer materials for your students.

Now, in order to find if there is market demand for your product, you can make use of your computer and Google research and use the Google analytical tools. These include:

  • Google keyword planner.
  • Google Trends

Also, you can use sites like Reddit and Quora for the same type of research. Using these two sites gives you a detailed view of how many searches are made for your topics. From this research, you can estimate your current market demand and the level of competition in the market.

Competitor analysis

Before designing your product, it is crucial to conduct a competitor analysis. Checking out your competitors will help you to identify the ins and outs of your competition. And never underestimate where you can find some additional ideas to add to your own course. Competition provides that little extra info.

You can research the competition by going through the marketplace and identifying what your competitors offer, and trying some of their products. Put yourself in the shoes of customers and find out what are the strengths as well as the flaws of their product. Also, capture the reviews of their customers. By checking out the reviews, you can design your product in such a way that it eliminates the gap between your competition.

Design your course

Now that you have done a complete evaluation of your competition and the product offered by them, it is time to design your product. Keep in mind that your course should create differentiation, and it should have a unique value proposition. Looking for the things that the audience is unable to find in your competitor’s course will help you cover those areas in your course.

Create your course and make it compelling and engaging for your audience. Although your course might be full of information, if your audience gets bored, they might shift to other courses. Contextualize your course and weave cohesiveness with your audience.

Your audience should find your course practical and applicable in their life. Observe your course through how your audience will perceive it. Some tips to make your content engaging are:

  • Make your lessons more pictorial
  • Add storytelling methods to deliver content
  • Create learning groups
  • Conduct live Q/A sessions
  • Add more practical examples and applications to your course.
  • Add a reward-based learning system, i.e., award rewards for students who complete certain tasks in the course

Before you launch your course, go for product testing within a small group and collect their reviews. Then evaluate the areas and make improvements. This decreases the chances of product failure.

Launching your course

You should launch your course as soon as possible — others might be thinking of doing the same thing you are. Strategize a pricing model for your online course. Your course should not be seen as a cheap product as that will create a bad perception.

Make your course accessible to a wide range of audiences by making it available on relevant platforms. Create a launch trigger so as to create a buzz among your target that something interesting is coming. Amplify your audience enrollment by offering various redeemable vouchers and coupons.

Many creators think that once their content is launched, it will sell on its own. But the best product in the world does not launch itself. If your product does not reach your customer and they don’t get aware of it — you will not have a course to sell.

Generate the leads for your course through:

  • Ads
  • Influencers
  • Backlinks in blogs
  • Early bird discount promotion.


Your course has been launched — but it is not over yet. Do not resist changes in your course module — just do what has to be done to make your course a success. Gather feedback from your audience regularly and work on making your course what your customers/students will like.

Revise your course within a certain time interval. It is important to make these valuable changes in order to retain your existing audience and stay ahead of your competition.

Final thoughts

Online education is typically less expensive than in-person education. Online, there is frequent access to a wide range of material such as videos, photos, eBooks, and tutors. These platforms can also incorporate other formats, such as forums or discussions, to improve lessons.

You can study or teach from anywhere in the world with online education. This means that there is no need to commute or adhere to a strict schedule. And current online enrollment in professional courses is around 1.38 Billion, and the number is increasing in rapidly.

Muvi Live is an end-to-end streaming platform that provides on-demand and live-streaming solutions for the educational sector, including institutions, universities, and ed-tech companies.

Equipped with a range of services in a virtual classroom, you can create, upload, and monetize online course content with ease. You will want to be mobile optimized and have a chat feature and collaboration features.

You will also want to smoothly integrate with LMS (learning management system) through API and SDKs for real-time assignments, tools, PowerPoint, etc., and provides an intuitive learning experience in one place.

Use analytics within your course so that you can evaluate the performance of students as they move through your course materials.

Featured Image Credit: Photo by Katerina Holmes; Pexels; Thank you!

Sourav Sharma

Sourav Sharma is an energetic and self-driven team player with attention to detail, organizing, timing, and professionalism, ready to take on a challenge. He is a dedicated worker with a superior work ethic. Sharma is an adept multi-tasker able to simultaneously handle high-pressure and volatile situations with professionalism and efficiency.
Sourav Sharma has strong communication skills in several languages with an exceptional capacity to adjust to any environment. Fast learner and passionate about delivering results that exceed expectations.

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7 Questions You Must Ask Before Hiring a DDoS Mitigation Provider



7 Questions You Must Ask Before Hiring a DDoS Mitigation Provider

There is nothing worse for your business continuity than a sophisticated dedicated denial of service attack. Cybercriminals can send a barrage of malicious traffic to overwhelm your servers and make them incapable of responding to legitimate requests. This can make your website inaccessible and bring your entire network down to its knees.

Even though the duration of DDoS attacks might not be as long as before, they are growing both in numbers and intensity. If you don’t have the right protection in place, your website could go down for days or even weeks. To prevent that, businesses tend to hire DDoS mitigation service providers.

These DDoS mitigation service providers have the resources, skills, and experience to identify and block these attacks. Sadly, not all of them are equally good, which is why you need to do your research before hiring the best DDoS mitigation service provider. In this article, you will learn about seven questions you need to ask before hiring a DDoS mitigation provider.

7 Questions You Should Ask Before Hiring DDoS Mitigation Service

1. What is Your Deployment Model?

Every DDoS mitigation service provider follows a unique model. Make sure that their deployment model aligns with yours — otherwise, the mismatch could lead to even more issues down the line. The most common deployment model DDoS mitigation service providers use:

  • On-premise
  • On cloud
  • Hybrid

In an on-premise deployment model, a device is installed which analyzes traffic before reaching your network. This can be a great option if you want to safeguard against low and slow attacks. On the flipside — cloud-based deployment models use scrubbing centers, which monitor the traffic before it reaches your network.

The benefit of the cloud-based deployment model is that you don’t have to install any wearable device. Lastly, the hybrid deployment model gives you the best of both worlds by blending both approaches together. The deployment model you choose should depend on your risk profile, type of attacks, and on-premise installation.

2. What type of Cybersecurity Attacks Can You Protect Against?

There are many different types of DDoS attacks. Each of them targets a different layer of your technology stack. Each type has its own carrier and mitigation techniques. This is where your prospective DDoS mitigation service provider can come into play.

Most DDoS protection providers can prevent DDoS attacks by blocking attackers from flooding your network with illegitimate traffic. What really differentiates great DDoS mitigation service providers from the rest is their ability to efficiently handle attacks at other layers of the technology stack as well.

Hire a DDoS mitigation service provider that can prevent attacks at higher layers that utilize more protocols such as UDP, TCP, tunnel HTTPS, and SSL. Some DDoS attacks also leverage compression and encryption protocols, while other attacks target the application layer with HTTP GET and POST commands to create congestion in your network.

3. How Much Control and Visibility Do You Have Over the Network?

Hire a DDoS mitigation service provider which owns the core of its network with multiple points for analysis. The prospective DDoS protection service you are planning to hire should have a vast network of scrubbing centers. This gives them the capability to find and neutralize the harmful effects of DDoS attacks. Even if the malicious traffic originates from multiple sources simultaneously, it can block all the malicious traffic.

4. What is Your Total Network Capacity?

As I mentioned before, DDoS attacks are growing in frequency and becoming more sophisticated, but they are also becoming larger in nature. You don’t want to hire a DDoS protection service that is not capable of handling a large-scale DDoS attack.

Ask the service provider how much network capacity they have and the maximum size of DDoS attacks they will be able to block. The higher the network throughput, the more capable the DDoS mitigation service is. Another question you need to ask is how rapidly the scrubbing centers can analyze and forward the packets. The faster the speed, the more efficient the DDoS protection.

5. How Quickly Do You Respond?

A dedicated denial-of-service attack not only makes your website inaccessible but can also disrupt your business continuity. The longer a DDoS attack lasts and keeps your website offline, the more money you will lose in terms of sales and revenue.

This is why it is important for businesses to work with service providers who can respond to DDoS attacks quickly and restore business operations as soon as possible. The faster they can detect DDoS attacks, the higher chances they have of minimizing the damage. Ask the service provider how fast they can detect attacks and divert incoming malicious traffic.

6. What is Your Pricing Structure?

The cost of DDoS mitigation depends on a variety of factors. Two of the key factors include the time and bandwidth required to repel DDoS attacks. Every DDoS protection service provider follows a different pricing model and charges different rates.

Some might charge you a fixed fee for their DDoS-protected dedicated servers, while others have variable costs attached to them. Assess your needs and risk profile before choosing a service provider that offers a pricing structure that meets your needs perfectly.

7. What Will You Need From Us?

You also need to know what the service provider needs from you. Is their solution easy to set up and use, or does it have a steep learning curve? Ask whether you need to switch to a new internet service provider or make changes to configurations.

Is installing hardware on-premises mandatory? If yes, then how difficult is the setup and installation process, and how much time will it take to get operational? Once you get answers to all these questions, it will be easier for you to choose the best DDoS mitigation service.

Which questions do you ask when opting for DDoS protection? Feel free to share it with us in the comments section below.

Featured Image Credit: Photo by Mikhail Nilov; Pexels; Thank you!


Irfan Ak

Irfan Ak is an experienced digital & content marketing strategist at, the pro app development company. He is a regular contributor on various websites. He has worked with several brands and created value for them.

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