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Why Device Management is Crucial to Successful IoT Innovation – ReadWrite

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John Keever


It’s easy to understand why people at all points on the technology spectrum get so excited about the latest and greatest developments in the Internet of Things. Essential is IoT device management. Done right, it’s the perfect marriage of cutting-edge technology and innovative design – used to seamlessly improve so many of the things we do as part of our everyday lives.

But what happens when we pay too much attention to the Internet part of that equation – and not enough attention to the things (from the IoThings) that make it all possible?

Why Device Management is Crucial to Successful IoT

The concept of device management certainly isn’t a new one – but in recent years, it’s a concept that’s been overlooked. Far too often, we focus too much on what physical devices can do in an IoT setting and not nearly enough on making sure that the device functions properly.

It’s one thing as a consumer to restart a smart speaker or replace a smart light bulb, but it’s something else entirely to dig up a smart moisture sensor because the battery died after two months.

Far too many would-be IoT breakthroughs are often doomed from the start because the otherwise brilliant people involved didn’t plan for what to do about device management.

So what does device management mean from a practical standpoint in an increasingly advanced IoT landscape? In a nutshell, it focuses on three key principles:

  • An effective combination of components in the module and components in the portal working together
  • A clear distinction between data about the device and data from the device, completely independent from application data
  • Single-pane control of full deployment status and operations

Practically speaking, those principles take us fairly seamlessly from the “what” to the “why” of effective device management. This is a quote from Amazon IoT Device Management:

  • “Ensure IoT devices work properly and securely after they have been deployed
  • Secure access to IoT devices, monitor their health, detect and remotely troubleshoot problems, and manage software and firmware updates.”
  • Increase operational awareness about what is happening in each device at any given moment and get exceptions alerts
  • Reduce total cost of ownership through remote management of devices, which reduces the amount of operational effort required to maintain the device through physical on-site maintenance

Now that we have the “what?” and the “why?” it’s time for the real work – the “how.”

In its simplest form, proper device management has four key pillars:

Firmware over the air (FOTA)

We’d all love to think that when we launch a new IoT initiative, the devices we use will be perfect right from the start, but at some point, the device will have to be updated. The update will not just be the behavior of the device or the way it generates data, but the device’s foundational firmware platform.

If that device is installed 50 feet above the ground – or 10 feet under it – you’d better be able to update its firmware remotely, especially when you’re also dealing with multiple devices.

Connection management

In most cases, data is the fruit of the IoT tree, so if we’re going to harvest that fruit and use it in some meaningful way, connection management is crucial.

If one or more of your devices goes offline, do you have a mechanism in place to restore that connection without having to send trucks all over town? And more importantly, are your devices properly configured to queue data so that it can be transferred to you once the devices’ connections are reestablished?

Configuration management for your IoT Device

Whatever device you’re designing, building, or using should be able to reset itself for remote configuration for software updates and other basic tenets of device management.

This is essential for making sure that you can maintain these devices regardless of scale and ensure that you’re able to customize subsets of devices that might require different configurations based on location, use case, or other factors.

Remote access

Of course, nothing else really matters if the device itself is unhealthy, which is why the ability to access it from an overall standpoint is absolutely necessary. Through proper remote access, you’ll be able to monitor devices in the field and measure things like data transfer rates, temperature, battery life and more. Of course, you’ll want to anticipate most problems before they happen.

Orienting IoT Device Management as a Non-Linear Process

Because device management is meant to be a non-linear, ongoing process, it’s not necessary for these pillars to happen in any particular order or even for them all to be happening at any given time. Effective IoT devices mean that these devices should never be thought of as “install and forget,” they should always be part of the overall platform.

When you set to design or deploy an IoT platform for the first time, you know deep down – or maybe even closer to the surface – that you’ve got to think about the electronics on a board.

You also must consider the communications over the air, software and behavior embedded at the edge. You’ll take the time to ensure a back-end solution to help gather and process the data generated.

But What About Scale?

But even the smartest, most level-headed IT professional on Earth isn’t immune to the excitement of thinking about the end results first. The end result is that idyllic garden path commonly known as scale – where that small idea gets bigger and better over time.

But what happens if the lifecycle of your devices can’t keep up with that pace?

Most of the time, people assume that the device itself is just the means to an end, and that it’s simply going to work right all of the time — forever. Not so!

The lifecycle might seem counter-intuitive to think about when you are all excited and building your project. On the other hand, who wants to think about the worst-case scenarios before you even start a project?

The Tanking of, or End of The Company — Because You Didn’t Plan Ahead for Device Management

Planning ahead for your device management beats the alternative of ending very badly. It can be hard to truly appreciate the complexity of what you’re dealing with in device management until you’ve suffered the kind of mistake that can financially tank not only the project but also the entire company right along with it.

Your end could come from something as small as an environmental factor that wasn’t taken into account and couldn’t be anticipated or replicated in a lab setting.

The fact that you “didn’t think of that” simply doesn’t matter once you have dozens or even hundreds of devices in the field.

Now you’re left with the worst kind of decision — one that’s purely about economics: Is the cost to repair the devices even justifiable, and if not — can you afford to replace them all? (See how fast you can tank? Snap!)

Of course, these might seem like very simple concepts at first glance, but plenty of incredibly smart people have been brought to tears by the crushing hindsight of not thinking about them at the outset of their own projects.

The best idea on earth means nothing without the means to execute it effectively and efficiently at scale. Scale really means – the right people and the right technologies to make it happen in the real world.

Device management is a key part of the right people and the right technology in the real world.

Because as exciting as it might be to see all of your data in the cloud if that little device at the edge that’s supposed to be generating the actual information that you’re using to make decisions isn’t working properly and can’t be repaired — then you’ve got a major problem before you ever get off the ground.

Image Credit: miguel á. padriñá; pexels; thank you!

John Keever

Chief Technology Officer, Telit IoT Platforms Business Unit

John Keever currently serves as the CTO of the Telit IoT Platforms Business Unit. He came to Telit from ILS Technology, a company that Telit acquired in 2013. Mr. Keever founded ILS Technology and began serving as an executive vice president and chief technology officer in October 2000. He has more than 30 years of experience in automation software engineering and design. Mr. Keever holds patents in both hardware and software.
Mr. Keever came to ILS Technology from IBM Corporation where he was a global services principle responsible for e-production solution architectures and deployments. Mr. Keever enjoyed over 18 years of plant floor automation experience with IBM and is the former world-wide development and support manager for Automation Connection, Distributed Applications Environment, PlantWorks and Data Collection hardware and software products. His prior experience within IBM includes lead marketing and solutions architecture responsibilities for General Motors, BMW, Chrysler, Tokyo Electron, Glaxo-Wellcome, and numerous other global manufacturing companies.
He holds a bachelor’s degree in mechanical engineering from North Carolina State University, a master’s degree in mechanical engineering, with minors in both electrical engineering and mathematics, from North Carolina State University. He has also completed post-graduate work in computer engineering and operating systems design at Duke University.
I’ve always been passionate about mechanical, electrical and computer engineering, having pursued them in my bachelor’s and master’s degrees. Founding my own company, ILS Technology, and working for a global IoT enabler like Telit has given me valuable insight into both the business and technical sides of IoT and technology that I would like to share with the ReadWrite community.
Along with founding my own company, I hold over 30 years of experience in automation software engineering and design and 18 years of plant floor automation experience with IBM. This experience, coupled with a master’s degree in mechanical engineering, gives me the foundation and knowledge necessary to contribute valuable insights for ReadWrite’s audience that can help improve their technical knowledge and share new ideas on legacy practices.
ReadWrite strives to produce content that favors reader’s productivity and provide quality information. With 30 years of experience in automation software engineering and design and 18 years of plant floor automation experience with IBM, I believe I have the foundation and knowledge necessary to contribute valuable and quality insights for ReadWrite’s audience that will not only help improve their technical knowledge, but also share new ideas on legacy practices.

Politics

10 Blockchain Speakers Who Make It Easy to Understand

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Joel Comm; Blockchain Speakers


The blockchain and Bitcoin. Decentralized finance and smart contracts. Non-fungible tokens and play-to-earn gaming. The new world of Web 3 is a lot of things — but simple isn’t one of them. A few speakers manage to turn the complexity of the blockchain into concepts that are easy to understand and quick to grasp.

These men and women take questions from the audience — and have a coherent and logical explanation for anyone who knows enough to frame a good question. If you are creating an event and you want a great keynote speaker — whether in person or virtual — choose from this list.

Blockchain, Bitcoin, Decentralized Finance, Smart Contract, Non-Fungible Tokens, Play-to-Earn Gaming — Think of the Possibilities

When I study, listen, attend conferences, and get lists like this one ready — it’s a difficult process (no doubt, those of you in this business can relate).

I have listened to most of these individuals speak and usually put Joel Comm at the top of my lists because he’s so dang funny — although these speakers are listed here in no particular order.

Joel Comm
  1. Joel Comm (@joelcomm)

Joel Comm reached the blockchain world after selling a games company to Yahoo!, revealing the secrets of Google’s AdSense system, and explaining how to market on Twitter as soon as the “microblogging” platform was launched. With Travis Wright, he presents both The Bad Crypto Podcast and The Nifty Show, two podcasts that interview blockchain leaders and entrepreneurs, explaining their activities to a non-technical audience.

Igor Pejic; Blockchain Speakers
Igor Pejic
  1. Igor Pejic (@IgorPejic9)

Igor Pejic is the author of Blockchain Babel. He’s the former head of marketing at BNP Paribas Personal Finance Austria and a teacher at the University of Vienna. His experience in both the finance industry and in education has enabled him to translate blockchain technology’s jargon into understandable language and to explain why it matters. He’s seen how finance is responding to the rise of digital currencies and distributed networks, and he can explain it.

Andre De Castro
Andre De Castro
  1. Andre de Castro (@AndreTechExec)

Andre de Castro is a software engineer and a Bitcoin pioneer. He works with Fortune 500 clients, helping them to understand and prepare for the development of cryptocurrencies. He also contributed to a 2014 administrative ruling that enabled corporations and startups to trade cryptocurrencies in the US. He is an expert on the opportunities available in the blockchain world and, in particular, the possibility of earning through arbitrage across different trading platforms.

Anne Lise Kjaer
Anne Lise Kjaer
  1. Anne Lise Kjaer (@kjaerglobal)

Anne Lise Kjaer is an expert on trends. She’s the author of The Trend Management Toolkit and has talked to companies, including IKEA and Swarovski, about changing consumer fashions. The trends she’s discussed have included health tech and digitalization, but she also talks about fintech, how it’s changing, and what effect those changes will have on consumers and the companies that serve them.

Professor Lisa Short
Professor Lisa Short
  1. Lisa Short (@lisagshort)

Professor Lisa Short’s emphasis is on education. She’s the founder of Mind Shifting and the Frontier TechED Accelerator uses education to bring together small and medium-sized businesses and cutting-edge technologies. Lisa Short is also the director of Learning and Ecosystems for the United Africa Blockchain Association, which delivers blockchain and artificial intelligence education across Africa.

John Biggs
John Biggs
  1. John Biggs (@johnbiggs)

John Biggs is a journalist. Biggs has been an editor-at-large for TechCrunch.com and has written for publications including Wired, the New York Times, Linux Journal, and Popular Science. He is now news editor at CoinDesk, the world’s leading source of blockchain news, and has written books about blogging and online scams. He was also the CEO of fintech startup Freemit.com, adding real-world experience to his research and writing.

Sam Wouters
Sam Wouters
  1. Sam Wouters (@SDWouters)

Sam Wouters is a consultant at Duval Union Consulting, a consultancy firm, and is a co-author of the Digital Transformation Book, a guide to bringing digital workflows to large companies. He now focuses on Bitcoin and the blockchain, helping companies to understand how the technology works and what they can do with it.

Laura Shin
Laura Shin
  1. Laura Shin (@laurashin)

Laura Shin is the host of Unchained, one of the Web’s leading blockchain podcasts. She was senior editor at Forbes and the first mainstream journalist to take crypto as her full-time beat. She is also the author of the recent investigation of crypto’s early days: The Cryptopians: Idealism, Greed, Lies, and the Making of the First Big Cryptocurrency Craze. Her talks focus on the blockchain’s effects on ownership, online organization, and earning potential.

Tony Scott
Tony Scott
  1. Tony Scott (@tonyscottcio)

Tony Scott was President Barack Obama’s Chief Information Officer. He launched a 30-day Cybersecurity Sprint and directed the government’s cyber defense efforts. He also managed the net neutrality policy and oversaw the privacy issues that emerged from Apple’s suit against the FBI. He now runs the TonyScottGroup, where he gives enterprise-sized firms strategies to cope with and make the most of changing IT infrastructure and new technologies.

Elias Ahonen
Elias Ahonen
  1. Elias Ahonen (@eahonen)

Elias Ahonen’s 2016 book, Physical Bitcoins and Crypto-Currencies, was one of the first histories of digital currency. He is also the author of Blockland, a collection of stories about Bitcoin, blockchain, and cryptocurrency. He’s been active in the blockchain space since 2012 and runs a blockchain consulting company called Token Valley.

Here are a few articles for your reading pleasure and information — about these topics.

Blockchain, Bitcoin, Decentralized Finance, Smart Contract, Non-Fungible Tokens, Play-to-Earn Gaming

Most of these images were taken from the Speakers Linkedin Profiles; Thank you!

Featured Image Credit: Photo by Pressmaster; Pexels; Thank you!

Deanna Ritchie

Deanna Ritchie

Managing Editor at ReadWrite

Deanna is the Managing Editor at ReadWrite. Previously she worked as the Editor in Chief for Startup Grind and has over 20+ years of experience in content management and content development.



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How to Efficiently Onboard and Train Your New Hires

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Calendar


Quality employee onboarding is one of the most important things you can do for your business. You want your new hires to feel welcome and wanted as soon as they walk in. You need to give them an excellent first impression of your business and show that they matter. For many new employees, it’s essential to feel that there is a well-defined role and a clear career path.

Not only that, but a good onboarding process can make a massive difference to your retention rates and your revenue. Onboarding can also improve employee productivity and morale. And you save time and money when you don’t have to keep replacing employees.

Great onboarding starts with excellent planning. You really can’t wing it when it comes to training your new hires. Having planned training and processes for dealing with new employees is important.

Before hiring any new employees, plan out what they need to know and how you deliver it. This will also make it easier for you. For example, you’re not having to scramble to find something for them to do while trying to balance your own work.

You could also create an onboarding checklist for you and one for your new hires. This allows you to quickly know what to teach next and see clear progress and tick off what they’ve learned. It’s motivating for both parties. Even better if you have training software that allows for gamification. New hires can tick off modules as they finish them, see what’s next, achieve rewards, and more.

Once you have your onboarding training prepared, you can then use your calendar to plan it out and ensure success.

1. Set up a dedicated onboarding calendar

Many calendar apps will allow you to set up multiple calendars. So, for example, you can set up a calendar just for onboarding training, showing the full schedule.

This allows you and your new hires to look at your full calendar view with all your tasks and appointments and to look at just the training schedule on its own calendar when you need to.

It’s helpful to have both views. With the main calendar view, you can ensure no clashes and time to get to training sessions. And with the onboarding calendar, you clearly know the training and what comes next.

2. Share your calendars

You can coordinate together more efficiently by sharing your calendars. Your new employee will have other items on their calendar in addition to their onboarding training. For example, they may have previously booked medical appointments scheduled or a holiday that was already booked before they got the job. And there’s the work that they need to be involved in.

If you both share your calendars, you can easily be more flexible, if needed, and quickly rearrange sessions if something else comes up. In addition, your new hire will be able to see when you’re free, so they can book time if they need more help.

Encouraging your new employees to start, regularly use, and share their calendars is good practice for the future.

3. Set up your to-do list

Unless your only job is employee onboarding, you will have other work to fill your time. With your time split between onboarding your new hires and your everyday work, staying organized is essential. You can add a task/to-do list and make notes on many calendars to easily keep track.

This helps you balance your work with your onboarding duties. It also gives you a heads up if you’re going to have a busy week that may need extra organization and planning.

Another benefit of adding your to-do list to your calendar is seeing how much you’ve achieved. Ticking off completed tasks gives a nice hit of dopamine and is highly motivating.

4. Use time blocking to ensure you get everything done

When trying to learn something new, it can be easier to spend a solid block of time on it, rather than jump around over several sessions. Time blocking can be helpful to facilitate that.

However, time blocking involves splitting your day and week into blocks for specific tasks. This is a great way to combine your to-do list with your calendar. This can be a beneficial technique for ensuring you can fit in onboarding training and your regular tasks and meetings.

You can choose what works best for you with so many options and techniques. For example, time blocking could be one more helpful tool in your organizing arsenal.

5. Set up reminders

One of the best things about using a calendar and task lists is that you can add reminders to keep yourself on track.

When you are setting up your onboarding calendar, ensure you add in reminders where it’s helpful. This ensures that you don’t miss any meetings or tasks or your trainees.

When you’re busy, it can be easy to miss breaks and lunches. Adding reminders for these can ensure you take a breather when you should. It also provides that you don’t set yourself up for burnout.

6. Integrate with Trello

Some calendars integrate with Trello, a simple but effective project management app.

You can add tasks, checklists, and processes to Trello. It’s helpful to break down more significant tasks into smaller, more manageable tasks. It’s possible to tick them off when you’re done, which can help to motivate you and your trainees.

One other great thing about Trello is that you can set up boards and processes as a template. Then when you need it again, copy the template, rename it, and you’re ready to go.

Integrating this option with your calendar could help you manage your training better. You can also add team members and work on tasks together, aiding your trainees.

7. Bear in mind remote working

So many companies now allow remote working since the pandemic that you need to consider it. In addition, you may be training both in-office workers and remote workers to onboard them.

It’s important that your onboarding training includes your company culture and expectations, but it’s particularly important that remote workers feel part of your company.

Of course, you need to organize your time and calendar to ensure you can onboard everyone, remote or not. In addition to planning tasks and meetings, you’ll need to consider what technology you need, including cameras, Zoom, and more. Then, organize your tech in plenty of time for each meeting for success.

8. Start with a welcome pack

Once you know the start date of your next hire, add a task and a reminder on your calendar. Then send them a welcome email a few days before they start. You could even save time by writing a template for this email if you’re going to need it more than once. Then, you could set it up, keep it, and just hit send on the day.

If they’re based in-house, include practical information your new employee needs to know. Include directions, parking information, and a building map marked by their office or area. Add in where they can find vending machines or a kitchen for snacks and drinks. Include any local shops, such as bakeries or sandwich shops for food.

You’re starting them on the right foot before they’ve even walked through the door. And they will appreciate it.

Don’t forget your remote workers here. They will also appreciate a friendly, welcoming email with helpful information on start times and what to expect.

9. Use your analytics

Many calendars have excellent analytics. Office 365, for example, includes MyAnalytics, which provides information on various tasks and events. For example, you can see how many meetings you’ve had and how you spend your time.

This is helpful because you can see an overview of your onboarding training. You can check if you’re offering balanced training or leaning too heavily toward one subject. You can see whether you have covered everything or if there are any gaps.

Calendar analytics are equally helpful for improving your general productivity. You can ensure you still have the time to work on your own tasks as well as fit in onboarding.

10. Assess your onboarding regularly

Use your calendar to schedule follow-up meetings with new employees to get feedback on your onboarding processes.

Diarize time every year, at least once, to review your onboarding, look at feedback, and see how you can improve.

With quality onboarding so crucial for every business, it is vital to stay organized and on top of it. The right calendar apps can help you deliver onboarding well and keep improving.

Published First on Calendar. Read Here.

Featured Image Credit: Photo by Kampus Production; Pexels; Thank you!

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What Are Automated Guided Vehicles?

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Deanna Ritchie


Steam engines and conveyor belts are arguably two of the most important inventions of the industrial age. Moving water and coal by machine sparked groundbreaking changes in manufacturing. They allowed businesses to scale their production while saving time and resources. Many believe that automated guided vehicles represent the next logical step.

After all, without these innovations, the world as it is today would be impossible. The ability to move materials with ease contributed powerfully to the industrial revolution.

As time has marched on, more technologies have been invented to improve transportation, thus benefiting the manufacturing process. Many experts believe that the automated guided vehicle is the most noteworthy innovation as of late.

These machines are automatic vehicles with a guidance system that can use a variety of technologies to get from point A to point B without the need for a driver or human supervision. This invention has benefited quite a number of operations when it comes to manufacturing. AGVs can routinely and reliably transport materials from one place to another.

How Automated Guided Vehicles Work

Of course, the future of manufacturing is unknown, but it is constantly seeing upgrades from technological advancements. An automated guided vehicle (AGV) is a robotic solution to many industrial problems. It is a portable robot that moves along marked lines or wires on factory floors. It achieves this by using radio waves, cameras, magnets, or lasers for navigation.

The technologies used by each AGV differ based on design. Technologies such as LIDAR help AGVs in routing, navigation, and traffic management. Cameras help in monitoring obstacles and optimizing the path. Sensors also help in mapping the space and navigation.

Automated guided vehicles run on optimized technologies such as laser-based navigation systems and camera-based navigation systems. Both of these enhance the operation and help with better routing, traffic management, load balancing, and battery management.

These advances help make the systems safer for humans on the factory floor, as AGVs can stop if they sense someone or something is within their set path.

Laser-based navigation systems are one of the most popular types of routing and mapping systems in the industry today. Engineers pair camera-based technology with laser technology as an add-on feature. Cameras can detect the presence of traffic and easily identify obstacles better than lasers.

Camera-mounted automated guided vehicles are also extremely useful when humans are operating the system. It provides a much better view when users take the vehicle for new routines or a manned operation.

Industries Utilizing Automated Guided Vehicles

AI and self-driving cars are predicted to be the future, even in industries such as construction. However, some industries are experiencing success with automated options, and others are still adapting to AGVs. Most companies use automated guided vehicles in industrial applications. They transport heavy materials around large factories or warehouses.

For example, they help factories move raw materials or pellet goods. These are made ready to be shipped or sent off to a warehouse. Techs automate their routes and schedules in a way that they carry out operations a specific number of times within specified time increments.

While industrial applications are most common, other industries use AGVs on a smaller scale. AGVs can be applied to move materials in food processing, automotive assembly plants, and the healthcare industry.

Within hospitals, AGVs are becoming increasingly popular. Technicians program them to move linens, trash, medical waste, and even patient meals. In recent years, the theme park industry has even begun using AGVs for rides.

Benefits of Using Automated Guided Vehicle

The world of production is moving forward. There are so many benefits of incorporating an automated guided vehicle. Here are some of the most notable perks.

1. Time Management

Most notably, automated guided vehicles help cut down on human resources. Otherwise, companies spend additional resources on transporting materials back and forth. This, in turn, reduces the manual errors that occur when lifting large loads.

AGVs also improve time management by automating the routines. A simple memory chip with a navigation system and an automated routine can help the users to save time throughout pickup and transport schedules.

The incorporation of more automated systems has also been shown to save money and add more leisure time for employees. When companies don’t burden employees with simple, repetitive tasks, they can focus on more important agenda items.

AGVs prove to be extremely useful as they can transport items to a certain location without the guidance of humans. Without the need for human guidance, AGVs cut down on human error.

2. Optimizing Transport

Transporting materials through robot-enabled machines helps in automating the transport of materials, withdrawing the need for other machines, forklifts, and techniques for load management. Delegating transport to an AGV can also protect workers.

Injuries from lifting heavy items or operating forklifts incorrectly are some of the most common injuries within the workplace. Having AGVs take on this responsibility could mean avoiding workplace comp claims and potentially losing good employees.

Somewhat ironically, self-driving vehicles become simpler and safer when humans aren’t around. Separating human tasks and automated guided vehicles can optimize the transport process in multiple ways.

3. Efficiency

Incorporating AGVs benefits the overall manufacturing process, as it involves fewer man hours on simple tasks, such as transport, and it diverts them to more useful operations. An automated guided vehicle cuts down on the number of staff hours or labor required to safely handle payload and take it from one point to another. This is easily done once the load is set up on the automated guided vehicle.

Companies know that these machines are sturdy, stable, and more efficient than humans, who can carry less and usually take longer. AGVs make the transportation process both cost and time efficient.

Automated guided vehicles are a simple solution to solve transportation issues, and their application has broadened during the late 20th century. As more industries look to incorporate technology to optimize their processes and improve efficiency, they may take advantage of AGVs.

Looking at how the manufacturing industries have been utilizing this technology for years can help industries that are choosing to incorporate this technology now learn best practices. Knowing what AGVs are and recognizing their benefits can help businesses decide if they’re right for them.

Image Credit: Ready Made; Pexels; Thanks!

Deanna Ritchie

Managing Editor at ReadWrite

Deanna is the Managing Editor at ReadWrite. Previously she worked as the Editor in Chief for Startup Grind and has over 20+ years of experience in content management and content development.

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