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The interaction between customers and businesses has increased exponentially with higher communication channel diversity across multiple touchpoints. McKinsey reports 94% of companies surveyed claim to positively...
Does your company value and encourage remote work? As a response to the coronavirus, this issue is at the forefront of many leaders’ minds right now....
The corporate world is changing at a fast pace, and advanced technologies such as ERP system is at the epicenter of the ongoing digital revolution. Businesses...
If you’re not taking user experience signals into account, you’re missing out on a huge opportunity for better search engine rankings. In this post, we’ll discuss...
Entrepreneurs and startups face an unimaginable challenge in effectively presenting their ideas in an increasingly digital space. It is no longer a matter of creating great...
What might be legally required accommodations for some—like ergonomic work equipment and flex time—might boost morale and productivity for all. Read More
President Biden’s early climate efforts prioritized popular actions: rejoining the Paris agreement, purchasing clean energy and vehicles, and eliminating fossil fuel subsidies. But the administration’s strategies...
Customer service can’t be reduced to a formula. It’s more than your agents promising a good product or service, smiling, and wishing a customer a pleasant...